Chiosco Della Cattedrale-Noto In Noto

The hotel is in the center of Noto, with a great location, and the rooms are spotless. The hotel is pet-friendly and accepts dogs. Our dog had a great time there. There are, however, a couple of problems with the service that are worth mentioning. There are no common areas in the hotel, and there is no elevator. You have to carry all your luggage up a long staircase to your room by yourself. There is a valet service, but when we arrived he wasn’t on the property and nobody helped us. There is no possibility to have breakfast on the premises, and there is no bar or restaurant. Overall, the property feels more like a guesthouse than a full-service hotel. The staff is not well trained regarding room prices and room classifications. We were travelling as a family, and we ended up in the most expensive room that had originally been reserved for my parents because the receptionist insisted that it was actually the least expensive room according to the hotel’s room classification. The pool is part of the Imperial Suite and is not accessible to other guests. Had we known this beforehand, we would probably have booked that suite ourselves. We were quite disappointed because it was never made clear on their website or on Booking.com that the pool was reserved exclusively for guests staying in the Imperial Suite. This was not made crystal clear, even though the pool is heavily featured in their marketing. Finally, although the rooms are equipped with a coffee machine, coffee capsules and bottled water are charged as extras. Considering the price of the rooms, we found this quite disappointing. It’s a pity because the rooms are really clean and the interior design of some rooms is beautiful. However, the rest of the service needs significant improvement to reach the standard of a regular hotel.

You're in the center of Noto, with all the amenities close at hand, a very fair price, and super-qualified and friendly staff. We'll definitely be back. P.S.: You can ask where you can take boat, bike, or jeep tours; they'll be able to advise you.