Caffè Valiani 1831 In Pistoia

28/05/2025: Imaginative atmosphere, a bit noisy. The bill is a bit steep (50 for two sandwiches and side dish + drink) but the burger is very good, excellent meat and soft bread.

19/05/2025: I'm sorry to have to lower my rating, but the last time I was there they showed poor professionalism. I understand that Saturday is a difficult night for those in the restaurant business and that to complicate everything there was also the presentation of a book.... Already at the entrance we remained standing for a few minutes with the waiter who passed in front of us ignoring us, until, who I believe is the owner, very kindly made us sit at the table I had reserved and there were two of us. After a time that I cannot quantify, because I was talking to the author of the book, we were given the menus. After 60 minutes from when we sat down, the order for drinks or food had not been taken. The straw that broke the camel's back was realizing that the waiter was serving a table of people who arrived after us. At that point, without making a fuss even if we really wanted to, we got up and left. Arriving at 8:40 pm we left without drinking or eating at 10:50 pm.