Borderline In Firenze

13/10/2025: The location is very beautiful, but the rooms are dated and need renovation. The restaurant is very good. As for the spa, everything needs renovation here too, but the staff is very good, a lot of work needs to be done.

13/10/2025: The place is wonderful, but as soon as we arrived we immediately had the unpleasant surprise that the massages we booked had not been noted so there was no room and we had to do them the next day at staggered times. The professional massage therapists were excellent, very nice and helpful! The breakfast was meager, despite being served until 10 at 9:00, the sandwiches and croissants were sold out, the latter brought back after quite a while in too few compared to the people waiting! The outdoor pool is not heated, the indoor whirlpool is nice but small for the people who were there, they also welcome external guests! The sauna is also small. Dinner was good, refined dishes but gourmet portions! To top it off, the bathrobes from the day before were wet because they had not dried in the room, when we asked for a replacement they made us pay an extra €5 each. Overall, a bit of a disappointment, given the prices of the package!