Biffi Scala & Toula In Milano

08/03/2026: I went to the restaurant with some friends and overall had a good experience. The food was good and well-prepared. The service was also positive: the staff was friendly and helpful, and the atmosphere was pleasant for an evening with friends. The only thing I think could be improved is the online service. As an IT professional, I noticed that the website is well-designed, so it makes a good impression. However, some features didn't work properly: when I tried to book, I didn't receive a response regarding a table reservation, and some buttons didn't lead anywhere. I ended up having to call the restaurant to complete the reservation, which can be difficult for a customer. Digital accessibility is very important these days: if a customer wants to book or order online, the process must be simple and immediate. A well-functioning system can bring in more customers and greatly simplify booking management. That said, the restaurant deserves its 3 stars, or even a little more, for the quality of its food and service. If the managers were ever interested in improving the technical aspects of the website, I sincerely believe I could lend a hand. I work in the industry and I'm confident I can help improve the service so it's reliable and effective for customers. It would be a tangible improvement that could bring real benefits to the restaurant.

15/02/2026: I have to say I'm very satisfied. It's an authentic place, without a doubt, and the kitchen knows what it's made of. The ceviche de pescado was delicious and generous.