Arterìa In Alessandria

18/04/2025: I stayed at this place between April 14th and 17th.On a business trip to the area. The place is amazing, absolutely positive, and genuine, and this feeling also extends to the people who work there. The included breakfast was fabulous, so was the espresso !!!. I hope to visit this place again with my family.

14/04/2025: We stayed at this property for a weekend to celebrate a hen party and we were 5 girls. Very nice location and friendly staff. The sixth girl who was supposed to stay with us canceled the night before for health reasons and the facility was very understanding, granting her a full refund. However, we would like to make some constructive criticism. That weekend there were 4 groups of hen parties, and the structure proved to be somewhat unprepared in managing the guests. There was a clear shortage of staff, at 8pm on Saturday we were denied an aperitif by the receptionists because there was no one in the bar as all the employees were in the restaurant on the upper floor to manage dinners, when at check in we had been told that we could go to dinner by 9pm. At 8pm there were about ten of us who would like an aperitif, clearly paying for it, but which we were denied due to the above. Money that the facility clearly lost, considering that we were also invited to go to dinner at 8pm, as if we were in a hurry to finish the shift. What is a little more serious is that at 11pm on Saturday evening the bar and reception closed, not offering the possibility for at least 30 people to consume, leaving some of these people at the tables outside, turning off the power in some points, and once again losing more money that they could have earned. I can understand that it is a structure where there are people who want to relax, but if among the guests there are also several large groups, equally paying, with the aim of having fun, I think that flexibility is also needed in this sense. Furthermore, I find it absurd that in a wine resort there are no corkscrews inside the apartments! Having said this, I recommend this structure perhaps to couples or families, but certainly not to groups of friends.