Aroma Hidron Restaurant In Campi bisenzio

The three stars are for the private room service for birthday parties, 5 stars for drinks and snacks for adults and children and 5 for the entertainers who followed the children in the water, but 1 star for the organization service (so as not to give zero). Being told to absolutely come at a certain time and not finding the place ready and a reprimand from the customer service manager for having gone to the room intended for me anyway is unacceptable to say the least. Among other things, no one had warned during the booking phase that we would have to stand and wait in the hall and that the room would only be prepared after our arrival and after having paid the bill (BEFORE HAVING EVEN USED THE SERVICE!!!). For the rest the party went well, so at least 3 stars are deserved, however it's not done that way, you risk making someone really angry!

Very fun for kids, very organized for group birthday parties

I went to the water park despite the terrible reviews, and I had a blast. The structure certainly needs an energetic renovation, but it is absolutely enjoyable, the staff are very kind, the water is nice and warm, the bar is accessible directly from the swimming pools. And I think that for ten euros you can be very satisfied. I'll be back!!

I wanted to purchase an entry package for "free swimming" only without adding gyms or other services you offer, but I was told that this possibility no longer exists. I am 77 years old and free swimming is the only thing I can do, I don't understand this limitation. Thank you for any response.

Compliments. Impeccable organization and beautiful location. Highly recommended