Best 100 CHEF 2018 Best 100 CHEF 2017

I migliori ristorantinella città Ronzone della Trento

2 ristoranti in GastroRanking

Ordinare per Ristoranti vicini
7,0
146
Recensioni

Orso Grigio


Ronzone
02/02/2026: We were there in 2017. I have a pleasant memory...
25/01/2026: This is our third visit to Villa Orso Grigio, but unfortunately, this will be our last. As noted by other reviewers, although the property has potential, the current management and lack of attention to detail are not up to par. During a half-board dinner (three courses), my husband absentmindedly ordered a dish off the menu. Even though the owner was serving us personally, he didn't point out the extra charge or invite us to take the third course. At checkout, we were charged an extra €38, refusing to calculate the simple price difference (equal to €3). The fact that the owner refused to engage in conversation, despite being present, demonstrates an unacceptable lack of professionalism for a hotel of this caliber. Structural Deficiencies and Maintenance: Having worked in the luxury hotel industry for years, I found some shortcomings embarrassing: - ​Technology: Satellite TV without its original remote control; we were provided with a partially functioning and dated replacement. Smart TV not connected to the internet. - ​Safety: There was an electrical outlet in the room that wasn't secured to the wall, posing an obvious risk of electric shock. - ​Attention to detail: The breakfast menu was broken and poorly assembled. Furthermore, as noted in other reviews, the doughnuts for breakfast, although included on the menu, were not available, and the croissants didn't appear fresh. ​Conclusion: It's a shame to see a property in decline, where the inflexibility of the management prevails over the hospitality. The "coldness" I received when it came to the bill was unfortunately consistent with the neglect of the room details. Not recommended for those seeking a truly premium experience.


Nessuna

Stella delle Alpi


Ronzone
04/03/2024: Mio malgrado non sento di dare 3 stelle, no assolutamente no! L'ambiente necessita di aggiornamento sia a livello strutturale sia a livello ambientale e ristorazione, credo che un periodo di chiusura faccia bene per risanare questo Hotel e forse acquistare quel centro wellness che è così squallido e quei menù poco invoglianti e di poca scelta. Non lo consiglio. Altrimenti buona visione.....!
13/01/2024: La peggiore esperienza alloggiativa mai vista. Personale scortese oltre il limite della maleducazione, camere sporche, ristorazione indecente. Livello di attenzione per le esigenze delle famiglie sotto zero. Ospitalità inesistente dal primo all'ultimo momento. Titolare e figli di una scortesia clamorosa. Capodanno rovinato. Non sprecate soldi, non merita affatto.

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