Scopri il migliore ristorante di cucina barbecuenella città Savignano sul rubicone della Forli'-cesena

09/03/2025: Gorgeous venue and well-trained staff

28/02/2025: This is the first time I've gotten up and left the restaurant before I've even ordered food; as well as the first time I feel embarrassed and uncomfortable with how I am treated as a celiac. I and 3 other friends of mine arrive at the restaurant without having booked, they seat us immediately and before even sitting down I ask the waiter who is accompanying us if they have a gluten-free menu. He kindly replies that they don't have a real menu but that there are options, including meat and possibly some sandwiches. Let me start by saying that before going I looked at the Old Wild West website and found an entire menu, complete with allergens, of dishes that could be made gluten free. Then once seated a boy comes to take the order and I ask again what I could eat. His first reaction was to laugh in my face and say "absolutely nothing"; Thinking he was joking, I stay silent for a few seconds and ask if there was nothing to eat at all and I am told no. I was also told that they have gluten-free products, including bread, but since everything in the kitchen was extremely contaminated they couldn't give it to me (the question naturally arises as to why they stock exclusively gluten-free products if a person with celiac disease can't eat them). Very unnerved by the pedantic and almost annoyed tone of the room, I decided to ask if it was possible to cook a piece of meat on the grill, and I was also denied this proposal, reaffirming that they couldn't do anything for me. I decide for this reason, both annoyed by the truly rude ways and by the actual impossibility of eating, getting up from the table and going out. At that point the waiter follows us and says "so guys nothing?" and at that point I replied that I wouldn't know how to fill my time in a restaurant where I couldn't even eat a salad. All this to give a little food for thought: first of all I don't understand which waiter I should have listened to, given that I heard two different versions of the same question; subsequently I don't understand the point of making me sit down if it was known that I couldn't eat anything regardless. Thirdly, regardless of whether or not the restaurant decides to keep things gluten-free, I would invite the waiter to treat these situations with more kindness and less conceit, perhaps trying to be polite and trying, as far as possible, to find a solution. Having said this, I am sure that, even if I could, I will not return and I really hope that, sooner or later, they will be able to try to be more inclusive and update themselves a bit (also in terms of good manners).