Zio Pizza In Mariano comense

20/08/2025: I booked a room with a balcony through Expedia, but upon arrival, we were told we couldn’t have it because we were staying only one night. The receptionist explained that those rooms are reserved for guests with longer stays. Additionally, the hotel is clearly short-staffed. Only one person seemed to be handling everything, and she prioritized her own convenience over guests’ experience. For example, although there are lovely outdoor tables with amazing views for breakfast, she refused to let us sit outside, saying it was too difficult for her to serve both inside and outside tables. The only positives were a clean bed and bathroom, which is why I gave 3 stars. Overall, very disappointing.

14/08/2025: The hotel is right next to the lake, with only a road in between, and the room windows open directly to a beautiful lake view. In front of the hotel, by the lakeside, there are benches where you can enjoy your coffee while watching the sunrise. The owner was such a nice, warm, and attentive person. The building itself is very cute.