Today, I entered the shop for the first time, and I was immediately struck by the kindness of the owner. Then I discovered that his name is Nicola, that he was very professional, that he tried to fulfill all my requests. Thank you very much Nicola, you were very kind.
I made a mistake in buying pods instead of capsules of my favorite coffee. I kept the receipt with the intact packaging of the wrong pods and, after some time, I obtained a complete exchange of the product with the right capsules for my machine. Thanks to the kindness and professionalism of the shop assistant.
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