10/04/2025: I'd been to this place about two years ago; it was truly excellent, the best in Naples and the surrounding area. So, a few days ago, I decided to go back.
Since there were two of us, we ordered a croissant with pistachio baiocchi and a double layer pancake with Nutella biscuit. The pancake was good, but dry; the croissant wasn't bad, but unfortunately, the pistachio flavor wasn't very noticeable.
PRICE: Special croissant, special double layer pancake, and a bottle of water were €8.60, a bit pricey. The croissant alone cost €3.30 because at the entrance, near the cash register, there was a sign advertising a 0.30 cent increase on the entire menu.
Unfortunately, I no longer consider it as excellent as it once was, which is a shame. I hope to return and change my mind, despite the price increase justified by the current situation.
See you soon.
02/04/2025: Cira Review - An Empathetic and Competent Professional
I'd like to share my experience with Cira, an employee who completely changed my perception of Jam Bake. Until Cira arrived, I had stopped frequenting the store for a long time. My previous experiences with employees were not positive: not only were they not particularly competent, but their courtesy and helpfulness towards customers left much to be desired.
Cira's presence, however, was a real game changer. She demonstrates unquestionable professionalism, combined with incredible empathy and kindness. Since she joined the team, I've happily returned to Jam Bake. Cira is not only an expert worker, but she also knows how to effectively interact with customers, making each of us feel welcome and comfortable. Her friendly approach and helpfulness are truly unique and make all the difference.
What I appreciate most about Cira is her unwavering commitment. Every day, she sacrifices herself to ensure the store runs at its best, implementing a series of targeted actions to improve efficiency and service quality. Furthermore, it's clear that she never stops learning and perfecting her craft, always striving for professional growth.
Cira exudes passion for what she does, and this is reflected not only in her attitude toward customers but also in the care she takes in every aspect of her work. She's an incredible asset to the store, and her commitment is certainly one of the main reasons I continue to choose Jam Bake.
I conclude with my sincerest congratulations to Cira: she's an extraordinary professional and a wonderful person who contributes significantly to the store's success every day. I hope she continues to be a key part of this team.
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