Sorrisi & Caffè In Roma

Beautiful restaurant and very informative and helpful staff! Everything was amazing!!! However, the fried calamari looked amazing and was what I was looking for… was unbelievably salty! There was no taste other than salt. I was very disappointed and could not eat it. I had ordered it to go and could not return it unfortunately. I will know better next time to try something else

Soohia was an amazing server! Really appreciate the recommendations and good energy tonight!

Sophia was seriously such a great server! Definitely coming back to sorrisis! Just for your service and thank you for the great food!

Coming back here just for sophie s!! She made this place just a tad bit more magically and truly an unforgettable experience!!

Nick and I have been going here for a couple years now and it has never disappointed. (Nicola) and (Sophia) has been the key to our happiness here. They both have great personality and A1 customer service. Every time we come in to eat, we always look forward to their company. The food is more to add the experience. Fresh, flavorful, and great portions. Thank you for hiring great staff, keeping consistent yummy food, and a welcoming atmosphere! <3

Sophia was our server tonight and is great. She’s very attentive and personable. And she gave good recommendations. Definitely request her when going back

I’m giving this place 3 stars because while the food satisfies certain cravings I get from time to time, the service continues to be disappointing. When I arrived, I was not acknowledged nor was I told “I’ll be right with you.” The bartender made eye contact with me and continued serving bar patrons, completely ignoring the to-go area. I get it more tips come from the eat in guest. After waiting about 10 minutes with no attention, I went to find the hostess. She politely explained that the bartender handles the orders, but once she noticed he still wasn’t paying attention, she stepped in, took my order herself, and placed it. I truly appreciated her effort. The restaurant wasn’t busy, there were no servers around, and the supervisor/manager was standing in a corner on her phone the entire time. Unfortunately, this isn’t the first time I’ve experienced this kind of service here. I’ll still return occasionally because the food hits the spot on certain days, but the service really needs improvement.

Sophia was a great server i appreciate her being professional and the food was great

Sophia was super super sweet! Such amazing service, an amazing experience!

Nikola is the best bartender. All the hosts are great, attentive and respectful. Niko makes the best drinks and gave me the best experience.