Shop's Cafe' In Casola valsenio

20/09/2025: I booked a room for one night. Although the reservation was theoretically prepaid with no cancellation option, it turned out that they simply held the room without charge and there was the option to cancel. Useful information for the future. The room was next to the restaurant kitchen as if it were a staff room. Lots of noise from dishes etc. The room door did not close properly because the ground/room had subsided as I was informed and I had to try about 3 times to lock it. The room was dirty. The counter above the bed was full of dust, the bathroom had mold and cracked walls from humidity. The shower was broken and they had put a wooden base so it wouldn't be visible. There were spiders and webs everywhere. We got tired of taking a bath. There was a hair dryer that you couldn't use because neither its own plug nor the extra one it came with fit in the sockets. The room had no light except for 3 lampposts. It had broken walls all around. There were 3 other rooms available that night as I saw online and they chose to give us the dirty one next to the kitchen... I guess the rest were either much worse or they didn't really care. The pool was beyond description, how dirty it was. It looked like it hadn't been cleaned all summer and was just decorative. Overall a disappointment and if I had known that there had been no charge and I could cancel, we would never have come. It was not worth our 92 euros in any case. The food in the restaurant was good, without being anything special. The location is beautiful but we were so disappointed with the room that we didn't feel like enjoying it. Disappointing, that's the only word. I would give it 1 star but I'm adding another one for the location and another one for the staff who were kind (especially the lady at breakfast was amazing, to be fair).

17/09/2025: A magical place… fantastic… and with the charging station in the parking lot… excellent wine and food… a spectacular place to stop and recharge your batteries (in every sense)