ROADHOUSE RESTAURANT MONTANO LUCINO In Villa guardia

I emphasize that the positive review is for the restaurant and the negative 0-star rating is for Deliveroo's service. The Indian/Pakistani delivery driver named ALAMIN gave me two bags when he arrived, one of which was broken and open. He immediately justified himself by saying not to worry about the open bag. So, suspicious, I looked inside and saw some grease stains on one package, and the chips seemed sparse, so he ate them. So I called the Roadhouse in Montano Lucino, and the guy who was immediately helpful told me to ask Deliveroo for a refund and that they were willing to reorder. So I asked for a refund, explaining the situation, and Deliveroo gave me ONLY €16 REFUND ON A SPEND OF ALMOST €65. ABSURD. So I went to the Roadhouse in question and returned both bags, and the very kind guy let me reorder, obviously without paying anything. He even called Deliveroo again, and they said the refund was fine with them, and they even said I claimed the fries were cold (THIS WAS NEVER SAID IN THE CONVERSATION WITH THEM). So I recommend you go directly to the restaurant to pick up your food, because unfortunately, some delivery drivers are so unreliable and rude. When I use the paltry €16 refund on an order, I'll immediately uninstall the Deliveroo app.

I've been to the Roadhouse in Montano, the staff were very attentive and the atmosphere was very nice, but the rib was full of nerves and the plates it was served on were small and uncomfortable.

Overall, it was okay here. The only downsides are the wait times are a bit long, and the restrooms need to be checked more often.

Nice atmosphere, friendly staff, excellent meat :-)

Good food at a good price. Super fast service. A family restaurant close to home.

Good value for money. If you don't want to spend a fortune. I went during the week. Friendly staff. Fast service.

The food was pretty good, but initially we were a bit ignored by the staff to get a table even though the place was half empty. Otherwise they were friendly, the food was good

I often go for dinner and I have to say that everything is really good, then the staff is really very kind and attentive, I've tried everything and I've never been disappointed. I recommend going there because you will feel at home. ❤️

fast and kind we waited 5 minutes to have dinner

It was really nice. I'd love to come back