06/09/2025: Spacious room, good breakfast with various choices
06/09/2025: First of all, we had a pleasant six-night stay as a family; overall, we had no problems. I'd like to thank the hotel staff. Regarding the hotel, we chose this hotel because we had business in the Prato area. The location is quite good, 20-30 minutes from Florence and about an hour's drive from most important sites in Tuscany. So, if you're traveling in the region, the location is excellent. In terms of hotel service, it offers a full four-star rating. If the hotel were renovated, it could even earn five stars. The hotel overall is a curious mix of new and old materials. The Italian motto of "if it works, keep using it" is evident. Some things are very new, others are ridiculously old. It's clear they've replaced it as pieces broke down. So, there are at least 20-year-old fluorescent lights, motion sensors, curtains, and air conditioning remotes, but the TVs, faucets, beds, linens, and most of the bathroom are new. The hotel has a strange feel, but as I said, there are no problems with the service and operation. The hotel's amenities are fully equipped, including dental kit, hotel slippers, and a minibar. The cleanliness is incredibly good. Many compliments to the lady who cleaned our room; she made it spotless every day and was very attentive. The breakfast is very good, and the hotel restaurant is generally good, and you can choose to have lunch or dinner. The prices and quality are good. Parking is easy; there's free parking in front and left, and there's also a covered parking garage for €7 per day. There's a Locarto and Enterprise office inside, and you can rent a car. There's a beautiful outdoor pool and sunbathing area, which unfortunately we couldn't use due to the weather and the rush.
Like its name, we loved the artistic paintings and objects.
Now, my criticisms: our room definitely needed a fresh coat of paint. There's a coffee maker in the room, but a kettle would have been better. The security of the room doors is unsettling; they open with just a slight shoulder movement. There's no complimentary complimentary water in the room. The room thermostats are very old and need replacing; we couldn't adjust the temperature. In fact, a general renovation is really needed. Everything in the rooms is functional and meets every need, but we felt a bit strange there. This isn't the hotel's fault, but there's a serious mosquito problem in the area. Be careful. The hotel has placed mosquito repellent in every room. The hotel is trying to combat this, but the municipality clearly isn't. The area is generally struggling. Other than these minor suggestions, as I said, the hotel is very good. For the price and performance, you can choose it with peace of mind. I thank the entire team for their attentiveness. I will definitely choose this place when I return.
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