I stayed for four days in this hotel. Let's start by talking about the structure. Leaving aside what all the other reviews say about the structure which is now dated, what is not good is that if a soap dish in the shower is wobbly it must be replaced, things that are broken or almost broken must be replaced. So I advise the manager to ask customers if there is something wrong so they know what to replace.
For the rest, the structure is very clean and there is no shortage of services such as a swimming pool (water not cold for me), games room with ping pong, table football and a room for the little ones. Plus they organize excursions and more thanks to Alfred's entertainment group, who is a very nice and competent person (my friends). For the rest of the staff, they are all very kind, but they lack a bit of professionalism.
As for eating, the dinners were excellent, the only flaw being not being able to choose dessert, while the breakfast is not up to the level of the dinners, let's say in terms of sufficiency.
I conclude by saying that the extra star I gave it is certainly for the quality/service and price ratio.
Paolo Colameo
.
05 Agosto 2024
8,0
Thanks to all the hotel staff for the family and attentive welcome during the Astronomical Holidays and in particular a special thanks to the entertainment staff who enlivened our stay with pleasant and relaxing activities
Beatrice Piacenti
.
07 Luglio 2024
10,0
It's a strange 4 star, formal staff, non-4 star rooms, as is the restaurant. Good price
Luca Baroni
.
02 Luglio 2024
6,0
Decayed nobleman is the definition that best suits the structure. Dark lobby, the booths next to reception catapult you into the past. Dated rooms, narrow bathroom and tiny 60x60 shower are tolerated, but the absence of a socket at the head of the bed to recharge the mobile phone is unthinkable: watch and telephone recharged in the bathroom with an alarm ringing in the morning... they made themselves heard from there negatively. On the other hand, kind staff and unexpected abundant breakfast on floor 3 with coffee, croissants, tarts, yogurt etc. offered by the management. It's fine for 1-2 nights.
Tip: Bring a adapter to charge your cell phone because the only socket in the room (near the door) is large.
Fabrizio Squarti
.
22 Maggio 2024
6,0
Hotel a little dated but convenient if you are traveling with children (indoor swimming pool, entertainment). Very kind staff, the boy who was at the bar and who also managed the baby dance was very smart!
Pleasant stay
Giorgia Panzeca
.
24 Marzo 2024
8,0
Overall it was a nice discovery. The rooms were clean but the shower cubicle was really small. The restaurant department is also plentiful in breakfast and everything is good. The only flaw was the somewhat disorganized service in the courses. It happened several times that the second one arrived while not everyone had finished the first one yet and we therefore had to hurry so as not to eat the second cold one... Special thanks to the animator Claudio who was able to be friendly but not pushy in making people play , as sometimes happens. Thanks also to the receptionist Marica who was patient several times in explaining the programs even just for information and in making several estimate simulations to recommend the best solution.
In short, a positive experience that I will try again, I hope, this summer and in the years to come.
Alessandro Marchesi
.
14 Marzo 2024
8,0
The classic 80s hotel of these areas. Originally it was supposed to be a really great hotel (the structure is really high potential and huge). The positioning is excellent, 7/8 km from both the Ovindoli and Campo Felice slopes. Now the structure really needs major renovations, starting from the rooms (the state of the carpet is unwatchable) bathrooms (the 60x60 shower is really too small and full of mold on the edges), up to the swimming pool and the furnishings. Overall, however, we had a good time, and from this assumption the 3 overall stars. Dinner has always been good, and the children had a good time. The cost perhaps a little too high for the state of the structure. The staff were always friendly and welcoming.
Mario L
.
11 Marzo 2024
6,0