Wonderful stay! New structure, very clean, with kind and attentive staff. The indoor and outdoor pools are appreciated by adults and children! We had a great time, thank you very much!
Clarissa Fazzini
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22 Marzo 2025
10,0
Very nice wellness facility. Unfortunately, the opening times of the saunas and the outdoor swimming pool do not meet the requirements of a 4 star hotel.
Cornelia Brugger
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10 Marzo 2025
8,0
What can I say…. Super top!!!! Nothing is missing!!!
Francesco Corà
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06 Marzo 2025
10,0
A fantastic new hotel. We experienced the best service out of anywhere we have ever stayed. Elegantly decorated spacious rooms, very tasty food, bar, pleasant rum room 😊a big ski deposit and of course beatiful wellness zone including saunas, heated outside pool, jacuzzi and relax area. The transfer with the new Mercedes V-Class to Kronpaltz has always been safe and accurate.The staff was every time great and very helpful. Everyone here provided first class service. The setting, quality of food and drink, cleanliness and quality of the rooms all contributed to making out stay so marvelous....we will definitely be back soon😊
Slavomír Rado
.
26 Febbraio 2025
10,0
Excellent Hotel, food, friendliness, wellness, swimming pool...
I highly recommend it
Drago M
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26 Febbraio 2025
10,0
Excellent hotel, located in a heavenly location. Excellent staff, especially the restaurant staff, extremely warm, efficient, and helpful. Always attentive, friendly, and helpful. Under the command of the great leader Cristian, the entire staff moves like an orchestra. Elvi, Antonio, Mario, Joaquino, Antonia, and the two marvels: Soraya and Leti!!
A separate paragraph for the great Tomy and his inseparable Stefano! Two culinary geniuses who, with great effort and dedication, cater to the guests' every desire! Bravo Bonfanti!!
Santiago Panvini
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25 Febbraio 2025
10,0
beautiful hotel with nice surroundings. Everything was perfect, way more than we expected. Food is delicious and very high class, served like a work of art. Rooms are comfy, very clean and with all necessities you need. Wellness and gym are great. We will for sure return to this magnificent hotel. Many thanks and greetings for all very kind staff.
Vojislav Markovic
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25 Febbraio 2025
10,0
This hotel is a pearl located in a wonderful place, such as La Pustería. Everything was very well thought out. Excellent food and service.
The highlight is the warmth of all the staff, but especially the restaurant staff.
Under the orders of the relentless and efficient Cristian (maitre), the entire staff moves like an orchestra in perfect synchronicity. Many people at the service of customers. Just to mention those who we built the most relationship with, Elvi, Mario, Antonio, Joaquino, Antonia, and the always smiling Soraya and Leti stood out!
A separate paragraph for our friend and compatriot Tomás, who every morning and night did his best with Stefano, to always keep the passengers well supplied and happy.
Congratulations on the level and human quality of the staff!!
Alto Rosario La Martina
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24 Febbraio 2025
10,0
Amazing hotel where You can indulge yourself. Wellness is best of the best. Outside warm swimming pool with mountain view. Saunas...
Good restaurant with great staff.
Clear spacious rooms.
And own transport to Kroneplatz...
What else You can wish for...
Katarína Otavová
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23 Febbraio 2025
10,0
returned after a couple of years, and I must say a little disappointed. first of all the welcome that certainly does not make you feel welcome. the food in my opinion is of lower quality and variety than the previous stay. also for the price paid the expectation is to have a place where you can fully relax. we were staying only one night and the expectation was to be able to enjoy complete relaxation, too bad that in the middle of the night the fire alarm went off. called the reception several times without answer because there was no sign of fires the answer was that someone had smoked in the room. at check out unfortunately no mention, therefore a sign that the call had not been reported... and to the question everything is fine I answered no because I was woken up in the middle of the night and did not rest anymore... a sorry through gritted teeth and nothing more as an answer. I certainly did not expect the customer care I had in the USA 15 years ago for a similar problem they offered breakfast for everyone at $ 20 per person but something yes. the hotel is nice, the wellness area is not too big but the outdoor pool is wonderful but... as said, all in all, disappointed.
Andrea Gribaudo
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23 Febbraio 2025
8,0