Ristorante Centrale In Casella

12/07/2025: The first course was excellent, especially the pistachio cream and fish. The service could be better compared to the setting and prices. The waiter was unprofessional, cold, and impersonal when presenting the dishes. In fact, I'd say it's just not up to par.

05/07/2025: The food was amazing! 😊 We were lucky to get a table without a reservation, which we know can be difficult at this location—so we were really thankful for that. Unfortunately, our experience with the service wasn’t great. Our waiter came across as a bit unfriendly. I’m not sure if it was a cultural difference or a language barrier, but if someone isn’t confident in speaking English, it might be better to ask a colleague to step in. There are always polite and friendly ways to communicate— At one point, I was vaping discreetly on the terrace, and the waiter approached my boyfriend with a rather abrupt “Hey sir, no smoke here.” My boyfriend doesn’t smoke at all and hadn’t even realized I had taken a quick puff from my vape, so he was quite surprised by the comment and the way it was delivered. A more polite or friendly approach would’ve made a big difference—especially when addressing the wrong person. Or, addressing our dog in the walking area with a smile rather than just pointing or sounding harsh. A friendly attitude can make a big difference, even when setting rules. Sadly, we didn’t feel very welcome, so we decided to keep it to just one course. That said, the food itself was truly excellent, and we appreciate that part of the experience. 😊