Wedding 09/24
We chose Prime Rose for the catering of our wedding, and our experience was a mix of emotions. We were initially won over by Emanuela's charisma, who was very professional and friendly in our first meetings when choosing the menu, but unfortunately, during the wedding day some aspects did not go as we expected.
As for the food, we can't help but compliment it: every dish was of excellent quality and our guests appreciated it very much. However, the organization of the day left much to be desired.
Unfortunately, with the arrival of the rain, the aperitif we had planned outdoors was interrupted, and we expected part of it to be served in the dining room. Instead, nothing was brought inside, and we were made to start lunch an hour early, creating a bit of confusion.
In the dining room, service management was not optimal. There were two waiters: one with more experience, but who seemed unmotivated, and a young and inexperienced girl. The result was that some moments, such as the distribution of drinks and time management, were poorly taken care of.
Another point that disappointed us was the cutting of the cake: scheduled for 7-7.30pm, it was served at 5.30pm, leaving us then with an hour and a half of waiting without doing anything. During this period, the tables of the elderly guests were not served with sparkling wine, and we were told that, since the cake was being cut outdoors, everyone had to get up to get the drink. This situation has never happened to us on other occasions.
Even the cocktail corner, planned during the evening, did not meet expectations. The bartender was almost "hidden", and many guests came to ask us where he was. Furthermore, we had agreed on free focaccias for the evening, but in the end during the party, all the paid piadinas were served first, and, when these were finished, we were told that it was not appropriate to serve the focaccias, despite it being a previously established agreement.
In conclusion, the food was undoubtedly a strong point, but the organization and management of the service was disappointing. We were hoping for a smoother experience that was in line with expectations, especially considering the professionalism initially shown.
michela dolci
.
23 Marzo 2025
6,0
We had lunch at Christmas; everything perfect from the food, to the service and the beauty of the location which enjoys a beautiful and wide view.
I gave some dishes a 10, such as the pumpkin flan 🎃 with sabbionara fondue and potato and leek cream and roasted scallop......
I would stay here again and recommend it.
Christmas 2024 we returned for lunch and I confirm the 5 star review.
Mauro Miola
.
25 Dicembre 2024
10,0
The food deserves 5 stars because the food is really good. The nice environment, not as great as it seems in the photos. Service to be reviewed. At the very least, some waiters who are not kind, sulky and pay little attention to guests should pay more attention, given the amount they charge for the bill
Stefania P
.
25 Dicembre 2024
8,0
Loris undisputed phenomenon of Valsuganotta nightlife, the hero that Levico doesn't deserve, top music and welcoming environment
Do you have any drums left over? They will allow you to finish them one drop at a time.
Valerio top right arm❤️
Luca Giordani
.
13 Ottobre 2024
10,0