Pizzeria Oneida In Carlentini

A truly disappointing experience at Oneida. We were lured by the offer of the "round pizza + sweet pizzolo + drink + coffee" menu for €17, but the reality was quite different. First of all, as soon as we arrived, we were forced to share the pizzoli with the pizzas, effectively limiting our freedom of choice and forcing us to order less than we wanted. None of this was written on the menu, so we felt a bit cheated. The sweet pizzolo, moreover, is not "per person" as one might expect, but one for every four people! This information was also completely missing from the menu. At the end of the meal, we asked for coffee, but decaf wasn't available. They offered us a sorbet or a bitter liqueur as an alternative. Thinking it was a courtesy (or at least included in the menu, since they were offering it as a substitute for the missing coffee), we accepted. When we got the bill, we discovered an extra €10 for the sorbets—€3 more per person than the €17 menu, because the one with the sorbet would have cost €20. It's a shame no one specified this, and it was simply presented as a change for the lack of coffee. When we complained, the response was a cold "it's on the menu," with no willingness to engage in dialogue or understanding. Overall, an unpleasant experience and lack of transparency in management. A place that started off with good promises but completely lost itself in confusion, a lack of clarity, and an attitude toward customers that was anything but fair. I don't think we'll return, and we wouldn't recommend it to anyone looking for an honest place that lives up to its hype.

Last night I went to this pizzeria for the first time. The pizza was delicious, I could have eaten another; it wasn't heavy at all. But the secret ingredient, in my opinion, was the welcome and kindness with which I was greeted, both by the waiters and the owner; they made me feel at ease. Really nice. I'll definitely be back.

.. Simply AMAZING place! Katia, the owner, is a very friendly, nice, kind, and down-to-earth person. The entire staff is EXCELLENT! The food is simply EXCELLENT. I've never eaten such good pizzoli! This is my second time here, and I think I'll be back sooooo happy. Keep it up, you'll fly higher and higher!! ✈️ 👏 👏 👏 👏

Excellent service and food. Kudos to the entire restaurant for the service. Highly recommended.

I tried the traditional pizza tour, an excellent experience, with prices consistent with the service. The atmosphere was comfortable and in a strategic location. The wide selection of pizzas, all excellent, and the delivery was enviable. The waiters were polite and prompt in welcoming and providing overall service throughout the evening. (Note the waiter named Lorenzo Ristuccia, very fast, friendly, and a hard worker.) I'll be back.

Excellent venue, wide variety of choice and impeccable service

If you are looking for service, atmosphere and quality, I assure you that if you stop here, you will not be dissatisfied at all, the service and quality of the food are really excellent, I could give six stars, but I can't

Excellent service and tasty food at this charming local eatery.

A Must-Stop for Delicious Pizza! Definitely a place worth stopping in! The atmosphere was welcoming, the service friendly, and the food—absolutely delicious. We left with full stomachs and big smiles, thanks to their amazing pizza. Whether you’re just passing through or looking for a great local spot, this place won’t disappoint. Highly recommend ending your night here!

Abbiamo preso due pizze selvagge ottime carne di cavallo molto buona impasto ottimo servito eccellente ,la titolare chiede sempre se va tutto bene.