13/08/2025: I hate to say it, but I expected better from a 4-star hotel.
A hotel should have a bar and a restaurant on site.
When we booked our room, we asked reception if the restaurant was open. They told us it was open, but only for those who had booked, so we could use it. Unfortunately, when I asked what time we could go down to the restaurant, I was told it would be closed. Despite all this, I booked for two nights and even paid a fairly high price, considering it's mid-August.
As for the rest, I don't know what else to say. The pool is open, but it's quite small, so with a few more rooms booked, it obviously gets crowded, making it difficult to swim. The minibar in the room didn't work, and the cleanliness was no problem. I'd recommend reconsidering the services a hotel should offer, because someone would be willing to pay for dinner and lunch, and not have to rush around looking for an open pizzeria!
06/08/2025: Stayed for one night for Etnaland. Very convenient, large private parking lot, everything well-maintained and clean, both inside and out. The reception is staffed, but not at night, and the elevator is unusable from midnight to 8 am the next day; I'm not sure how a wheelchair user is supposed to manage. The hotel is keyless; you can open everything (doors and garage gate) with a code; convenient, but I'm not sure if it's practical for security. Unfortunately, the pizzeria was closed. The room was clean, but with some shabby and outdated details, such as a blackened toilet and silicone in the shower. Breakfast was simple and communal, but plentiful; excellent orange juice. Small pool with a few loungers and a lawn. There's not much to do in town, but I'd stay here again on my next trip to Etnaland.