Pizzeria la Fucagna In Pontecagnano faiano

A disappointing and unprofessional experience. We've been to this restaurant many times, but unfortunately, we've had unpleasant experiences on two occasions. The first time, we asked for appetizers to be served first, followed by pizzas, but they brought everything together. When we pointed out the misunderstanding, the waiter and even the owner were rude, showing no helpfulness or kindness, an attitude that left us very perplexed. Despite this, we decided to give it a second chance, because the food itself is good. However, on our second visit, the staff made jokes about the previous situation, which was unprofessional. The worst, however, happened with the dessert: I found a small piece of plastic in the tiramisu. We immediately reported the problem, and they took only that dessert off our bill, without any particular apology or attention to the incident. Since then, we've tried returning several times, but for over a month, we've been told "there was no room." It's hard not to think they no longer want to accept us as customers. It's a shame, because the food is basically good, but the lack of professionalism and respect towards customers weighs much more than a well-cooked dish.

A very nice and cozy pizzeria with high-quality ingredients, cooked to perfection. Only pizzas, but very good. The staff is attentive and polite. Prices are slightly higher than the local average, but justified by the quality of the food. I will definitely be back.

Welcoming atmosphere. Super professional service, but above all, the best dough in all of Salerno... Highly recommended.

One of the best pizzas in the province of Salerno

Great pizza, very friendly staff

Excellent pizza, we will return.

The pizza is good. The staff is very friendly. The prices are perhaps a little high.

Very well-kept, welcoming place with (all) very sociable, polite and professional staff.

Nice discovery... excellent staff and service... average pizza for the place... all in all a good place

We finally got to try their pizza, especially a log and a pizza, which were excellent. The location was small but welcoming, and the young people, though polite and friendly, were also very welcoming. Highly recommended.