Pizza Magic Sprint 2 In Perugia

We get pizza here about twice a year, but lately the place has been getting worse. In the late afternoon of December 27th, I called to order four pizzas for 8:00 PM and was told there would be no problem with delivery at that time. I showed up at 7:55 PM and asked to pay for my order, as pickup was expected within 5 minutes. I noticed a lot of commotion in the place, with the peels and round pizzas being prepared, with many orders piling up and lots of customers waiting. In the pizzeria, there was the owner with another woman, I think the owner, a very young girl at the cash register, and two others, I presume employees, one working on the peels and the other on the round pizzas. When I asked to pay, the young girl panicked quite a bit, not knowing in the slightest who I was or what I had ordered, and she started searching for my order among a thousand scattered pieces of paper, pointing out that my pizzas hadn't even been prepared. So I grabbed a slice of pizza while waiting for my pizzas to be prepared, and I noticed that the many customers waiting were complaining about the delay. I watched as two pizzas were being prepared, and the customers themselves pointed out that some ingredients were missing, hastily rushing to fix it. Spoiler alert, I should have been careful too. They then started preparing my pizzas about 10 minutes after I arrived, and they delivered them to me late and in a hurry. Once I got home, I discovered that out of the four pizzas I'd ordered, two had the wrong ingredients, meaning they were missing. Furthermore, as you can see from the photos, the employee in charge of the round pizzas practically burned all of them except the Margherita. Not only mine, but I'd already noticed this on other pizzas that came out while I was waiting. The quality is always excellent, both in the dough and the ingredients, but between the wait times, the poor organization, and the mistakes made during the preparation of the pizzas, I'd say it's not quite there.