Pasticceria Ruggini Firenze In Firenze

21/11/2025: Let me start by saying that my experience is entirely related to my weekday lunch break. I'm giving it four stars primarily because of the friendliness and helpfulness of the staff, who, even after the recent changes, are still excellent at doing their job to the best of their ability. The food is excellent at fair prices; every day you can choose from three different first courses (plus the classic tomato/pesto), good second courses, a variety of salads, and excellent sandwiches with a good variety of ingredients. They accept meal vouchers and return change via reusable receipts. Unfortunately, this place has some problems, and they're noticeable. Space is quite tight, and reaching some tables is sometimes a bit difficult, given that it's almost always very crowded, resulting in a lot of noise. Although the staff does their best and rushes to serve everyone as quickly as possible, sometimes the waits are quite long, even just to pay when there's no line (because they're busy serving food) or to get something from the display case. Furthermore, the bar's savory options are often in short supply, leaving little or no choice. Unfortunately, the downside of this place is that it's overcrowded with local workers, yet it doesn't have the space to optimally manage this influx. If it weren't so crowded, it would be truly excellent. Highly recommended, so try it outside of peak hours! I wish everyone the best.