Pasticceria Lucia In Alezio

A beautiful place with delicious cappuccino and fantastically fresh pastries! The service is incredibly friendly and cheerful.

I ordered the cake for my son's baptism here, it was delicious, and the price is super competitive.

It's always a pleasure to have a coffee at Lucia's pastry shop. The cakes are excellent. I bought one just last week as a sweet surprise.

A luxury pastry shop, everything is delicious, the staff is friendly and always available for any need.

Let me start by saying I'm from Milan. I've known this pastry shop since I was a little girl, because my mother was from Alezio, and Lucia's was a smaller place back then, but it was still excellent! Every year when we come down for vacation, it's a regular stop for us, both when we arrive and for the entire vacation. Excellent pastries, knowledgeable and friendly staff, and a special mention for the guys behind the counter, who are always very active and attentive to the customers! Well done!

I arrived at this pastry shop after my sister-in-law delighted me with a tray of pastries she purchased from them. The place is cute, but what I loved most was the kindness and smiles of the employees I interacted with: a short, dark-haired woman with glasses and a tall, thin man with a shaved head. Pastry is a feast for all the senses... an experience your taste buds deserve. If you need a glycemic boost or a treat, you have to go there. They won't solve your problems, but they certainly provide a sweet moment of peace.

Breakfast experience at this pastry shop, which I consider one of the best in Salento. Excellent pasticciotti and mini pastries at fair prices. A must-see on our vacation. Keep it up!

Service Entrepreneurship 101. A customer reports an inconvenience. This shouldn't be seen as a nuisance, but as a fantastic opportunity the customer is giving you to resolve the situation and stay with them. The alternative? The customer leaves, never returns, and starts spreading negative feedback to everyone they meet. A good entrepreneur listens to customers and must be able to discern the costs/benefits of responding haughtily, thinking they're right (maybe, but maybe not). Perhaps a good entrepreneur should be able to evaluate whether offering a small gift (assuming a misunderstanding, whether or not there was one) can change the situation in their favor and ensure that the customer returns later, just as happy as before thanks to pleasant service. A good entrepreneur always thinks long-term, never short-term. The. Good. Entrepreneur. Where the shortsighted see limitations, the farsighted see opportunities. At the bottom, but not least: All products are excellent and always of the highest quality. The dining room staff is always polite and courteous. Luckily, Salento is full of other quality businesses. p.s. There's no need to thank them for the consultancy, which was provided free of charge and without profit. 😊 EDIT It's unfortunate that they keep mentioning that the request came from the table. Yes, the request came from the table, but for the mini version, not the large one (again, for the sake of truth). This is the misunderstanding I was referring to earlier. In any case, the discussion is actually sterile and an end in itself when there's no willingness to admit a simple misunderstanding (which would have been enough in person to calm everyone's spirits). I must admit, however, that the reply features one of the most splendid and elegant sti**is I've ever read, and this, even though it's addressed to me, genuinely makes me smile!!! :D Because I may be long-winded and subtly (or not) sarcastic, I'm always sincere, and I know a touché when it comes along!

Just across the street from the sea is this pastry shop, which has nothing to complain about in terms of quality: the desserts are delicious and very varied. The only significant flaw is that the staff treats customers superficially and condescendingly. Sometimes, whether or not you return to a place depends on these small touches, which are noticed by those who receive the service and pay.

Excellent pastry shop, good breakfasts, and a lovely atmosphere. The cream-filled pasticciotti and "pitteddhre" biscuits are highly recommended.