We had a wonderful evening at Osteria delle Tre Panche: a beautiful and romantic setting, both on the terrace and inside. The food was truly delicious, but the real highlight was Gabriele, a very kind young man who took such great care of us. A special experience, thank you so much!
Gaia Mainetti
.
14 Settembre 2025
10,0
Title: Amazing food ruined by awful service & misleading menus!
The food was super tasty, perfectly cooked and full of flavour, but the description of the dishes was terrible! It looked like it was written by an amateur!
They say “fried vegetables” and what you actually get are vegetables in a tempura batter.
They serve entrecôte, which is very tender, but nowhere does it say that it's breaded, which makes it heavier, and they also add julienne vegetables!
If the restaurant's goal is to keep customers happy, it's not about adding more dishes, but about giving the right recommendations!
We were eager to try the cheesecake, but since the service couldn't advise us properly, we left half of the food on the table, regrettably, because we just couldn't eat more!
Good for your wallets, but terrible for your customer care.
Everything else was very good!
⸻
Fantastic food ruined by terrible service and misleading menu!
The food was truly delicious, perfectly cooked and full of flavor, but the descriptions of the dishes were terrible! It seemed like an amateur's idea!
They tell you "fried vegetables," but instead you're served tempura-battered fried vegetables.
They bring you the entrecôte, which is incredibly tender, but nowhere does it say it's breaded, which makes it heavier, and they even add julienned vegetables!
If a restaurant's goal is to make its customers happy, it doesn't need to add more dishes, just make the right recommendations!
We were curious to try the cheesecake, but since the service didn't give us the right advice, we reluctantly left half the food on the table because we couldn't take it anymore!
Good for your revenue, but terrible for your customer service.
Otherwise, everything was very good!
Juan V
.
14 Settembre 2025
6,0
A very elegant trattoria on the fifth floor. I had lunch in the charming dining room with my wife and son, who ate on the terrace. Highly recommended.
Andrea P.
.
13 Settembre 2025
10,0
Fantastic staff, excellent service, and good food. The view is beautiful, even though the terrace is very small.
Francesca T.
.
11 Settembre 2025
10,0
The truffle pasta is really delicious.
UNJO mansion
.
09 Settembre 2025
10,0
Wow wow wow! The most delicious meal we had. Everything we ordered was spectacular, the location was beautiful and the cheesecake was life changing.
Cindy Silva
.
07 Settembre 2025
10,0
Wonderful lunch today at Osteria delle Tre Panche. Managed to get a walk in table with the most stunning views over the river and Ponte Vecchio, but the star of the show was the truffle packed menu offering anything and everything for a truffle lovers taste buds…. We had the truffle fried pecorino to start which was delightful, then the truffle taglialine and wild boar ragu - both unreal. But the star of the show was the spinach and mozzarella wrapped in veal - just WOW. My partner had the Milanese which also was very delicious. No room for dessert sadly!!
Also the service was fantastic - Grazi!
Cecilia George
.
06 Settembre 2025
10,0
Truly sublime. I don't understand the negative reviews. We had a dream evening. The servers are very helpful and polite. The truffle dishes are amazing. The view is amazing. We recommend it again.
Lili JOUN
.
01 Settembre 2025
10,0
Antipasto e dolce erano molto buoni, suggerisco la loro cheesecake con ricetta antica è davvero squisita tuttavia le porzioni dei piatti principali erano veramente ridotte e anche la qualità non era ottima rispetto al prezzo. Abbiamo preso una pasta e un secondo e non avevano nulla di speciale. Il contesto e la vista sono molto piacevoli, si vede la città e si è attorniati da piante e fiori. Molto romantico sicuramente. Anche il servizio è ottimo. Tuttavia per il prezzo pagato la qualità del cibo e piatti dovrebbe essere superiore
Dada
.
02 Maggio 2025
6,0
Este restaurante se encuentra en la parte superior del hotel The Hermitage. La decoración en el salón del hotel (4a planta) es cómoda y lujosa. Tienes que tomar el ascensor (o escaleras) al 5o piso. Debido al mal tiempo no pudimos sentarnos fuera, pero estábamos sentados en una zona agradable y acogedora. Me encantó la música relajante. El personal era amable y profesional. La comida era buena. Pedimos un primer plato para compartir que no llegó y nuestro principal fue primero, preguntamos dónde estaba y lo compraron después. El pan estaba rancio y no era comestible, pero nos cobraron un «cargo de cobertura» de 8 euros. Solo hay un aseo en el restaurante y era imposible entrar allí ya que había una cola constante por lo que tuve que localizar otro en el cuarto piso al salir. Tomamos un entrante, dos pastas de trufa, una espinaca y una copa de vino y la factura fue de 100 euros. En general fue una noche muy agradable y la ubicación es preciosa.
Jackie G
.
27 Aprile 2025
8,0