Old Wild West In San filippo del mela

I'm editing my review to address Old Wild West's comment in this review. Unfortunately, what we really didn't like was the layout of the couple's tables (among the ones they offered us, they were all attached to another table in parallel or surrounded by other tables, some of which had different people). There was zero privacy, so much so that we felt uncomfortable and couldn't speak freely (maybe it's not your concern, but I think most couples who go to a restaurant want a modicum of privacy so they can talk about anything without being overheard). (I'm talking about the inside seating area.) It was also a bit hot; the air conditioning wasn't working. The food was good, but the burger buns were cold (the next table even sent their sandwiches back, complaining about it). The prices were a bit high for the location, but since it's a chain, I don't know how much they can say about that. The fries that came with the sandwiches were plentiful! A very positive point.

Excellent service, very kind and qualified staff, high-quality food.

Very well organized and it is certainly a place where you can spend a lunch or dinner in complete serenity while also eating very well. I absolutely recommend it!

Often, even if there aren't many people, you wait a long time to order Not very attentive to customers. People who arrived later were served earlier and vice versa Nice atmosphere, good food

The food at Old Wild West is pretty good, no complaints there. However, the service leaves a lot to be desired. It's not the server's fault, he was doing his best, but he was completely overwhelmed because he was working alone. The result: endless waits and frustrated customers. It's high time to hire more staff to ensure service that lives up to the cuisine.

Review: The service was quite slow and disorganized. The guys in the dining room seemed a bit confused, often serving the dishes without respecting the order of arrival of the customers. We had to ask for the order, because those who arrived after us were served first. Positive note: all the staff were extremely polite and kind, doing their best to manage the situation. Unfortunately, it is clear that there was a logistical or organizational problem that compromised the experience.

Welcome hospitality from the staff. They are all really attentive and caring guys. From the order, you wait about 10 minutes.... they are really fast Clean and tidy place. A 7 for the bathrooms. 10 to the rest.

Known as a typical chain with food suitable for kids

Noi ci siamo trovati benissimo personale accogliente e disponibile abbiamo mangiato bene e si può andare con i bambini hanno fatto di tutto x metterci a nostro agio grazie a tutti x aver reso speciale questa giornata ci torneremo appena possibile 🤩

The food is good.... Ok environment... minus the bill...