22/01/2025: Second time I go to this place, because I like it. However, I have to note some things that have left me perplexed and which I hope will make the managers think.
Both times we had the €45 tasting menu which includes: 2 options of meatballs of your choice, the grilled option and a dessert of your choice (as they say but we will be back).. I have to note that between the first and second time we have noticed a drastic drop in the amount of ember path. 6 small pieces of meat (2 x type) from Japanese restaurant. High quality I recognize, but too little! But the must comes on the dessert. Already from the first time I had noticed their aversion to offering the chocolate log, even though it was on the coupon. The first time they told me it wasn't there, only to then brazenly take it to the table next to mine! Therefore, moved by sound principles, eager to enjoy lunch and hospitality first of all, I asked him (my wife actually) for 1 log and another dessert. Same script, there isn't. Shortly afterwards I order it separately for my daughter and it arrives. Obviously I'm not surprised because I understood the cunning and shouting of those who manage it. I point it out and in defense they tell me that the winter menu doesn't include it. That's not true, because I downloaded it just 1 week ago. And I know from other people's reviews that magically some diners had it. So they made fun of me 3 times. To conclude, the restaurant is excellent, but unfortunately poorly managed, because these are low-end restaurant spots. I suggest that the managers take better care of the customer because the customer in a pretentious restaurant looks at certain things. If I had been in their place I would have apologized, but no.
Between one thing and another, on 2 occasions I left him €130 each. Quite a few considering that my little girl eats pasta with sauce.
I wish I was treated better!
Maybe I'll come back for another chance, hoping that they will take advantage of the advice.
07/12/2024: Unfortunately our experience at the restaurant was ruined by an unpleasant episode: we found a hat on the plate. It's a problem you don't expect, especially in a high-end venue. What disappointed us most was the lack of attention from the owner, who did not come to apologize or confront us about what had happened.
However, the restaurant is very nice and the quality of the food is unquestionable. To ensure hygiene standards appropriate for a luxury restaurant, I suggest that chefs and kitchen help wear appropriate caps or headgear.
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