Mezza Libbra In Udine

02/12/2024: I've been coming to drink cappuccino or coffee at Grosmi for more than 20 years, I love being there as well as the excellent coffee but the peace it gives me inside, but today at my simple request to have hot milk, the brunette shop assistant with the pigtail, she throws the freshly brewed coffee on the counter below and throws it away, with a gesture opening the stove arm, and makes it again, when I had simply asked her to make it hot, what can I say arrogance, rudeness and lack of kindness, If this job isn't for you because you have your own personal problems and you're nervous, change jobs because the customer, especially in such a beautiful environment, simply enjoys feeling pampered and served with kindness. Obviously these young people probably need to take a course in good manners and how to behave with customers!!! Negative experience. I miss the lady who always made coffee there and has retired.