McDonald's - Fiumara In Genova

Good experience. I often go to McDonald's, and the self-service checkouts often don't work, especially the discount scanner. Today I waited 10 minutes because, as always, the place was busy, and two checkouts were out of order. At one, you could scan the QR code, and it would load for minutes before returning to the main screen without saying anything. The tables are all crowded together to accommodate more people, but for safety reasons, it's not ideal. The bathroom doors are very heavy, and the bathrooms have smaller sinks for children, which is a good thing if the kids are strong enough to reach the bathroom. Good food, good deals, but the staff, in my opinion, is not worth mentioning because communication is poor, especially if you pay at the self-service checkouts.

Overall, a good experience. I frequent this place often. Today, the vending machine wasn't working, so I wasted some time, causing the line to get longer. In my opinion, there's too much seating, which made the place very noisy and chaotic. The staff was efficient, although there wasn't much interaction between staff and customers. The food was decent, but I wasn't entirely satisfied with the sandwich: the chicken was practically tasteless; the only flavor I could taste was the sauce and a bit of salad. The fries and sweet and sour sauce, on the other hand, were good; the drink—I ordered a Coke—was very diluted and not very carbonated. The bathrooms were very large, accessible to children and people with disabilities; the doors were very heavy and difficult to move.

A place to go every now and then to change up your daily routine, ideal for kids and teens, and for us grandparents when we want a quick bite to eat and get on with our day. Clean and well-organized, with a great staff.

Fast bottom... clean with very kind staff.....

EXCEPTIONAL staff!! Helpful and kind! Thank you!!!

Without praise and without deception. You eat 1 hamburger...you enjoy the fries and you go back home 😅😅😅

In line with the chain's standards

Promotions BOH, CHEAP napkins, FAKE selection, NO space, NO food, NO prices, YES speed, NO atmosphere and comfort, YES air conditioning.

The atmosphere isn't due to the employees, but simply to the fact that it's a large gallery. A lot of noise and hustle and bustle. The place is clean despite the high traffic. We were well received even though we speak Italian with difficulty. Very good coffee!! And very good coffee foam!

I've visited several McDonald's in various cities in Italy, and there's no difference between one and the other. The difference is notable compared to McDonald's abroad. The menu names aren't the main differences, but the food is cooked and presented differently! I like it, though.