Mc Donald's - Catania Tenutella In Misterbianco

Classic MC Donald's with very little parking space, quite large inside, quite quick and functional service. Games for children outside

*** update I was wrong to leave the review by putting it in another mcdrive, received the voucher but since it was wrong the manager of McDonald's Misterbianco did not hesitate after explaining everything to remedy and solve the problem previously had. Smart staff Director available, professional and thorough ********As I left a positive review a year ago, I'm sorry to leave a negative review, to say the least. Last night around 9.40pm we stopped and decided to have something with my daughters, having ordered everything we began a long wait, more than an hour, my daughters are asleep even sitting at the table so much so that when the tray arrives I ask for the bags to take everything away. However, the order arrived not only more than an hour late but also wrong and with less sandwiches but the only thing I wanted to do was leave, there's no point in still being there to reply My thought given given the influx of stopping orders and trying to dispose of the customers in the room, strangely those who arrived later also left already served, given that I am not the only one to notice this and I also read other reviews, and the case of do a much more complete training given these episodes.

The service works, the environment is nice but the sandwich I ate didn't taste like anything, if it wasn't for that little sauce, when you taste it you only taste it, I tried to give a small piece to my dog ​​who, after smelling it , she turned away.

Like every McDonald's business...everything 5 stars

What brought everything to 5 stars was the courtesy of Simona who supported us from the beginning to the end, offering us help with ordering, advice for choosing and above all for payment. It will soon be sent to support Avola for the new opening, go there you won't regret it.

Location with great potential, unfortunately in the hands of unprofessional staff: even if on Sunday and out of shift, I would expect the staff on break to tidy up the dirty tables or alert those in charge to do so, instead of eating and talking about phrases/ Maradona video. Off-duty staff could also use other ways to pass ahead to those who have already ordered and are waiting... in a more discreet way. Sin.

I recently had the pleasure of visiting McDonald's, and I must say, the experience exceeded my expectations. What truly made the visit memorable was the exceptionally kind and attentive service provided by the staff, particularly Simone. Simone stood out for her kindness, politeness, and constant smile, making every interaction pleasant and welcoming. Her warm demeanor and professionalism greatly enhanced the overall dining experience. The food was exactly what you would expect from McDonald's—reliable and satisfying. Despite the busy atmosphere, especially after Centro Sicilia closed, the service remained efficient and friendly. The bustling environment added a lively vibe, making the experience even more enjoyable. In summary, McDonald's offers more than just good food; it provides a fantastic atmosphere and exceptional customer service, thanks to dedicated employees like Simone. I highly recommend visiting this McDonald's for a consistently pleasant and welcoming experience.

Open until late, a security for those who are always on the move. Reliable and attentive staff Easy place to reach

Ideal for breakfast with outdoor and indoor seating, variety of proposals

The breakfast was excellent and the staff at the checkout were super friendly. The mcdrive is one of the fastest... usually the products don't make mistakes