Lunaris 1964 In Valle aurina

We arrived with great expectations and were also looking forward to the five stars. However, this wasn't quite fulfilled for us. When compared to other houses as a comparison, it lags a bit behind. The wrong dish was served for dinner; unfortunately the correct meal was put together incorrectly. Unfortunately, the service delivered the order incorrectly the next day. Unfortunately, plates were always dirty at the buffet, and guests putting them back cannot be ruled out, but it is unlikely. Unfortunately there were a lot of “crumbs” everywhere in the catering area during the afternoon meal. The staff themselves always try hard - but the implementation is somewhat lacking. Unfortunately, there are always guests with cell phones in the wellness area - even in the nudist area or sauna. Just doesn't fit. Animation, bar good. Rooms are also good, but sometimes that certain something is missing. For us personally, the price/performance ratio doesn't quite fit.

Kids (4+6) enjoy going to Lunaris. Great rooms, great dinner and the swimming and wellness area make it easy for us. But what we like best is the childcare at Lunaris, which our children really like. This means that we parents can enjoy some peace and quiet every now and then. The only thing that bothers us is the lack of storage options in some rooms.

My wife and I took a little break here at the beginning of the year and we really recovered very well. The overall concept of the location, facilities, service and wellness offers are absolutely outstanding. We would be happy to come back.

We spent 5 days at Lunaris. Everything was perfect, great service, nice rooms, great bar. There is an area with slides for children, a pool (indoor and outdoor) for everyone and a large area just for adults (with pools). We will be back.

Positive experience We will definitely return Small note, they need to take care of the baby club part further

Awarded from A-Z! We stayed in the Heartbeat Suite with our dog. Everything was lovingly prepared - even the dog bowl ☺️ Unique location right next to the mountain railway to Klausberg, which you can use as a guest without any restrictions. Culinary pampering at the highest level, super friendly staff, no matter where you look. 👏🏼 (big compliments to Max, who infects everyone with his good mood!) 100% ⭐️⭐️⭐️⭐️⭐️

Beautiful wellness resort, very attentive staff, very good food

This was our first time at Lunaris. Our conclusion: good hotel, nice rooms, nice staff - but not particularly attentive in the restaurant, hotel areas and rooms very clean, food disappointing for us and unfortunately not at the same level as in comparable hotels. Recommended for families looking for the complete package. If you value a great dinner, we don't recommend it. The hotel is very tastefully and stylishly furnished. All areas (reception, restaurant, bar, SPA, fitness studio, etc.) are very clean. The hotel is aimed at both adults (including its own adults-only SPA area on a complete floor) and families (childcare area/playroom, pool, water slides in a separate area). However, the individual areas are sometimes far away from each other, i.e. accessible via a long corridor and stairs, where it is very cold. We can highly recommend the massage. This was outstanding and one of the best we had.

We stayed in the Amonti, the Vital Suite. Check-in and check-out was absolutely smooth! There are no suggestions for improvement here! The food was without exception fresh, varied, wholesome and extremely tasty! A piano player also provided a nice atmosphere. The table arrangement was cleverly arranged. It felt to us that there were families with children sitting together and adults, so no one was bothered by loud children. You were assigned a table for breakfast and dinner for the entire duration of your stay, which we also found very relaxing. Everything is tip-top clean, down to the smallest corners and very hygienic! Everything was thought out down to the last detail for the benefit of the guests! Non-alcoholic drinks were always available at meal times. In the wellness area there were also non-alcoholic wellness drinks on tap. A beautiful and appealing interior and room concept. We travel a lot, even in 5 star hotels, but so far none of them have had a swimwear spinner in the wellness area so that they can be spun dry in about a minute! Great. We sleep on Tempur mattresses at home. This actually makes every journey from sleeping comfort a torture for us. This was the first hotel where we slept really well and restfully in years. What you hear is not the street, as described in some reviews, but the rushing of the torrent right in front of the door! We found it so romantic that we tilted the window every evening. In any case, we hardly noticed the cars. The view of the nearby mountain and the lush greenery was indescribable while we enjoyed sunbathing on the roof terrace in comfortable, high-quality outdoor furniture. We recommend booking a massage, the quality and intensity is far removed from the average hotel massages. Many thanks to Magdalena, one of the best massages I have had and who also addressed my tensions individually. The entire staff was also extremely friendly and accommodating! We had a wonderful and relaxing time! Anyone who presumes to give tips to such a professional hotel company simply has no idea about traveling and is complaining at the highest level! Thank you for a fantastic and relaxing week! We'd love to come back!

Great hotel, service, food, cleanliness exceptionally good. Rarely have I stayed in such a top hotel. Only the lighting on the balcony could be switched off at night, as it penetrates into the interior of the room despite the curtains. Location ideal for hikes and excursions. Perfect location. We'd love to come back.