Lo Chalet Steak House & Potatoes In Vigliano biellese

Nice meat selections. I had ribs, it was lovely. Love the atmosphere and beautiful decorations with full of details. Top service too! 5 stars

It was our first time in this steakhouse, perfect service, very friendly and helpful waiter, right timing, the place despite being small is very nice. The food is really very good, nothing can be said about that, a little less so for the prices. 45 euros for a plate of 300g of meat, without even a side dish included. The potato side dish we requested cost us €7 each so €14 in total. Honestly, as a customer but also as someone who has always had close contact with the world of catering (restaurants and family bakeries) it is an extremely excessive price for a side dish, to receive a portion of meager baked potatoes. Taking into account that with 2.50 you can buy from 2 to 3 kg of potatoes in any supermarket, with all the additional bills imaginable (staff, electricity, gas, seasoning, service, etc.), a side dish of this kind must not exceed €4 , but above all, for the price of the meat dish, it could also have been included and made a better impression. The welcome appetizers were appreciated, very good. The pulled pork tacos were also delicious. It's a shame about the absence of other types of canned drinks, it would certainly please the customer. Last but not least, dessert. Good, very good, I would say the right portion for what I eat, but not enough to be worth €8 despite how fresh and freshly made it may be, for not even 100g of creme brulee and two crumbs on top. Perhaps these two negative points that I mentioned above should be taken into consideration, I state that my intention is not to denigrate the image of the place, on the contrary, but you have to know how to adapt well to have the right quality-price ratio. All in all it was a very pleasant evening and we returned home certainly full and satisfied with the food we ate and how we were treated. A little less than the bill but we can work on it.

Renovated premises. Top quality food and excellent service. We will definitely be back.

Dishes that are not only delicious but also beautiful to look at. Excellent meat quality. Highly recommended

Simple but nice atmosphere, with dehors. (For information, you cannot smoke or vape outside, only at the entrance). The cheapest hamburger is 15 euros. No additions or modifications are foreseen, only possible exclusions of ingredients. The sandwich is good quality, about the size of your palm, served on a long wooden toothpick. There are no side dishes, which are served separately with costs of around 6 euros for fried potatoes. The accompanying sauces cost 0.50 cents each. The cover charge is 2.5 euros for 2 paper napkins and a plastic placemat. The desserts, which at this point I did not want to delve into the list, cost 8 euros. To drink 1/2 liter of water 2.50, the coke 5 euros, the 33 cl glass one 6 euros. It's not clear why it only comes out in glass and only in the classic format, given that I asked for a zero and didn't get it. Now at a cost of 15 euros hamburger + 6 euros coke + 2.5 euros cover. (Let's forget about dessert and coffee) = 23.5 euros. Objectively, it doesn't seem small to me for a burger. So given the prices I think they're all about the service. And here's the disappointment. Nobody asked us how cooked the meat was. The ingredients contained in the special sauces are not clearly indicated on the menu (for intolerant or allergic people it is not the best). The entrees they brought, although free, were again completely unpresented, so much so that there was a super spicy sauce in the meatball, which I absolutely don't like. For goodness' sake, a donated horse...certainly with 2 more words they would perhaps have also been appreciated and valorised, (since they could have been of any type of meat) all this given that you want to create a high-quality restaurant and the prices you apply on the price list are they make you think. The icing on the cake, at the end of the evening, after having stimulated my feedback which is neither more nor less than what I wrote here, obviously reported with politeness on my part, the lady who served us was offended and replied in a very annoyed way. Okay. Evidently there are no conditions for my return, because if I pay, I expect adequate service and quality. The service here just isn't working. I don't feel like saying anything about the quality, because the sandwich was quite good, but for the price paid, in my opinion it's not enough. Allow me to add some advice: don't bring entrees other than a hamburger bun that doesn't really make sense, and instead give the opportunity to personalize the sandwiches a little more, and make peace with the identity you wish to achieve as a place and level of service. adjust the price list or service accordingly. Thank you

Yes, the food is good, the service is good and the place is nice

The meat is really good but everything is very expensive

A restaurant "for carnivores" that serves excellent dishes cooked on the grill or on the grill. The cuts are of high quality, prepared with knowledge and expertise. Good choice of beers and wines. The service is punctual, courteous and precise. The decor isn't to my taste, it felt more like a pub. Even the tables and chairs are "pub style". Parking outside is free but not very convenient. Prices not cheap for the quality of the food.

Eccezionale! Cibo ottimo e di qualità, rapporto qualità-prezzo appropriato e personale gentile e disponibile. Una certezza!