27/02/2025: During my birthday party organized in this venue I found myself having to deal with a series of disservices and rude behavior that ruined the experience of my celebration. In particular, I witnessed with great disappointment the fact that the chef's entrée service accompanied by sparkling wine was not served at all and we proceeded directly with the appetizer. Furthermore, during the moment of blowing out the candles, no toast was served and in the meantime the waiters even took the decorative flowers from my party table to use them as decoration for the celebration at the next table, without asking my permission. This gesture, in addition to being unacceptable, denoted a total lack of respect for the occasion and for the attention that I would have expected and the moment, which should have been special and symbolic, was instead completely overlooked, contributing to ruining the atmosphere. When I asked for explanations at the end of the evening and also during it, the waiters reacted in a completely inappropriate manner, pretending not to understand my request and showing evident indifference or indifference. The staff therefore proved to be rude and uncooperative, accentuating the feeling of bad service and lack of professionalism, but also the owner, following my request for explanations and, despite the admission of the facts, did not do anything to ensure that this disservice was compensated in some way (indeed, he invited me to return!). In short, a missed course (entree with sparkling wine), the "borrowed" flowers, the missing toast and total indifference. In light of these episodes I feel obliged to strongly advise against this restaurant to anyone who wishes to spend a special moment in an environment that respects and enhances the hospitality of its customers. Catering also means (and above all) welcoming, not just "selling food".
25/02/2025: Courteous and helpful staff also available upon request for extras from the established menu, interesting locations as it is located on archaeological excavations and provided with a guide who explains the history of the necropolis in detail...personally, I really liked it, I would gladly go back
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