La Cantinetta - da Gianfranco In Piglio

06/04/2025: Dinner with friends My friend booked well in advance warning that one of the guests has celiac. Nowadays not having even a packet of gluten-free crackers at the table is ridiculous. Not to mention a proper pasta or dessert on the side. We order 2 courgette carpaccio, which then becomes 3. They warn us that there are only two, or rather not even one. A diner orders broccoli Never arrived Once a chocolate cake, then they tell us that it's finished. Three of us order a Neapolitan dessert, a sort of Maritozzo with cream. We ask for forks and knives to eat it. They categorically deny us cutlery because "they are desserts that you eat with your hands". The result is that our hands are dirty and sticky and we are annoyed by the stubbornness with which we are refused cutlery. But once upon a time "the customer wasn't always right"? The waitress, one of the two, is brazen and disrespectful At a certain point he comes and closes the window noisily to make us understand that we have to leave. But it's only 11pm!! We try to stay and have a chat but the innkeeper arrives... He tells us: is everything okay???? As if to say.....it's time to go. Very nice place, good food but absolutely negative staff resulting in poor and embarrassing service

02/04/2025: We went with friends who are well known to the owners, and I understand why they choose to eat here. The restaurant is delightful, hidden away in the historic centre. The staff are friendly and helpful. The menu is simple and the food excellent: good ingredients well prepared. Highly recommended.