Jack'n Jill In Cutrofiano

15/09/2025: Two hours—and I mean two hours—of waiting, and when it finally comes, the insult comes: three out of six items are missing, paid for and forgotten. The food, let's be clear, isn't the problem: good, with a varied and tasty menu. Two hours of waiting can still pass, albeit with difficulty, but discovering that, after so long, what we'd already paid for had been "forgotten" is a far greater affront than the slowness. It's not a matter of distraction, but of disrespect: the customer is not an optional extra to be treated lightly. The sore point, however, isn't limited to the wait or the inefficiency. What makes the experience truly indigestible is the attitude of the ladies at the counter: a lethal cocktail of rudeness, arrogance, and impoliteness that manages to sap even the last vestige of appetite. The feeling isn't of being welcomed, but barely tolerated, as if the customer were an intruder and not the very reason for the business. Bottom line: the food is good, but there's no fried food in the world worth two hours of humiliation and waiting. If patience were edible, I'd leave feeling full.

26/08/2025: Excellent food, a little small in the place as there is limited seating. Takeaway is more convenient.