Excellent experience, especially during the week you can enjoy the calm to appreciate every single thing. Staff always friendly, it's a shame that when I left I was treated like a thief! Almost half an hour to check the purchases made, with verbal and behavioral aggression! Definitely a gratuitous mortification! These people must be well prepared for their work otherwise they will alienate the public!!
paola capogrosso
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18 Aprile 2025
6,0
They’re very good changed faulty items straight away , and very clean toilets
Veysel Ugras
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13 Aprile 2025
10,0
However, it is always a pleasant experience. Wide choice of products, I was looking for a bottle brush and I found it. I always recommend going during the week. Parking, in fact, on Saturdays and Sundays is a challenge, even though the structure has a large car park. The dining area is well equipped with a minimal but very welcoming style. Large and almost always well-kept bathrooms. Only two critical points should be noted: the long waits at customer service. It took me 15 minutes to make a return. Another point to improve is the staff (not all, some to tell the truth), well prepared but not very kind and not very welcoming.
Patrizia Leone
.
06 Aprile 2025
6,0
Okay, it's like reviewing Coca Cola. At least one in two families residing in Naples and its province has been there at least once in their life. For those who don't know, it should be noted that there are three categories for each furniture product (excluding gadgets, small objects, etc. etc.) good-medium-cheap.
The center is huge and you can spend hours there.
The flaw I would highlight is the total absence of a cashier. Nowadays they are all self-service checkouts. Yes there are assistance staff but this wastes even more time.
Let's also consider that there are often articles that are made up of several distinct pieces that must be shot with the gun separately and people don't always realize this so as to waste further additional time.
However, it is not something that affects the overall rating.
There is a catering point like in all Ikea stores. Frankly, I only tried it once, I don't know what kind of fish, but I even vomited my soul out.
To be honest I don't like fish.
I would save the famous Swedish meatballs and the jams and fruit juices. Even chocolate and cakes. I don't want more but I prefer Mediterranean cuisine.
Parking is ample.
Avoid public holidays if you can.
I don't know the times.
See them on the internet.
By the way, if you are not skilled in assembly it is better to pay and let the experts do it.
They say it's easy but it depends what they mean by easy. If it is the same meter as the self-checkouts then I would have something to complain about "easy assembly".
Danilo Frangini
.
04 Aprile 2025
10,0
I've been going there for years. Always a guarantee. I also like the refreshment point and the shop they have. In the past, I have dealt with customer service and they were very efficient in resolving the issue I had. The staff is always very kind and professional, ready to satisfy every customer's need.
Federiciano
.
29 Marzo 2025
10,0
I've had nothing but good times here. They do get rather busy, so make sure you go on a week day not weekend. Have bought a great bed and mattress (and had them deliver), lots of stuff for my kitchen, etc. You can get the IKEA experience in Italy...
Chris Palmenberg
.
19 Marzo 2025
10,0
Today unfortunately there were many parts under construction and therefore there were fewer items visible
Teresa Amorosi
.
11 Marzo 2025
6,0
There are many things missing from Ikea (Afragola)! Mattresses you always have to wait a long time and only home delivery.
Desi Vetrone
.
05 Marzo 2025
6,0
Nei giorni feriali probabile che il servizio ed il self service Sono ridotti, ma la qualità è un altra cosa. Una cotoletta con un sapore di cipolla stringente ed abbondante : mi chiedo ai bambini se piace. Personale disponibile. Prezzi nella media di punti ristori simili.
AntonMentor
.
27 Febbraio 2025
6,0
Ristorante eccellente.
Ottimi prodotti, gustosi e di qualità.
Prezzo nella media.
In settimana non molto affollato.
Posti a sedere.
Pulizi impeccabile.
Tranquillità e luogo molto socievole.
Salvatore C
.
22 Novembre 2024
10,0