27/08/2024: I almost never do reviews, my policy is: do I like it? I'll go back, I don't like it? I'm not going back, but after yet another problem followed by inappropriate ways, that's enough.
I'll make it short, I order a mixed fried fish, it arrives (raw, not raw the fish, raw the fried, white, limp and soaked in oil) I don't usually complain, so I try to eat it somehow, but it was really inedible . The waiter arrives and as he takes the dishes away he notices that something is wrong, he asks me why I had left the whole dish, so I point out the matter to him without too many frills.
After 3 minutes the owner arrives with her usual attitude, we have been going there for years now, we got to know her, explaining to me that the fish seemed raw because they only work with fresh fish so the consistency of the fish changes when chewed... I'm a chef... I I notice both that the fish is fresh and that the frying was raw, good fried food is dry and fragrant, not limp, white and soaked in oil.
I don't ask questions, I just reply "okay", I get up and go to pay.
So... it's Friday evening, there were perhaps 100 seats, there's the point of being messed up and making a mistake in a dish, you just have to recognize it, I didn't want another new dish or pay for it ("the boy told me that the fried food wasn't good, let's work in the cool weather maybe it feels different for this reason, can I do it again or bring you something else? I would have answered no with thanks) you simply have to learn to behave because it's not done like this, it's not the first time, you're never wrong, whatever you do, you're right, as you read. then in the responses of the various reviews…
Ah and last thing, appetizer, under the wording "crispy octopus" if it is fried it must be written (I would not have ordered it stupidly because it was very good) because if it is not written for me it is an octopus perhaps cooked at a low temperature then "sealed" on the plate to give it the crunch.
We have been customers for years and we almost always have meals that consume, after yet another situation we will never return.
I give 3 stars because it has to be a coherent review and not out of spite, it could happen that you throw away €21 on a dish if these were the problems of life... the place is nice, we almost always ate well and they use top products, problems can happen, those who work make mistakes, but as far as I'm concerned you can make the best dishes in the world, but if you have ways like this that relapse over the years, I won't go back there again, my chances are gone.
Happy frying everyone!
Unfortunately they haven't added the reply button yet, I have to edit the review to reply..
I no longer wanted the dish because I took a fried octopus appetizer (not specified) and in order not to take a similar course (still fried fish) I wanted to change it with a first course, but when asked for this the response was: "it's already ready ”
He was so ready that I waited for him for 15 minutes (which isn't a problem, but the response that followed the wait makes me smile) and I was the last of the guests to "eat"..
Think how ready he was, he wasn't ready even when he arrived :)
25/08/2024: Very nice and well-kept place, friendly and always extremely helpful staff, everything always very good and above all an amazing attention to new creations!
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