08/09/2025: Beautiful location with attention to detail. Spectacular pool, perfect for relaxing. Very good breakfast, with an excellent selection. Recommended!!!
24/08/2025: We stayed this weekend after having dinner in June.
The property is wonderful, surrounded by well-kept greenery among the vineyards.
The rooms are obviously extremely rustic but very large and clean. We stayed in the "Two Amarcord" room.
There's wine and drinks in the room if you need them, of course, for a fee. Cleaning is done with linens changed every three days.
The pool is very well-kept, with reserved spots for those staying in the rooms, as there's the option of daily entry.
The food is excellent, and the wine is really good.
All the staff are very kind, both in the restaurant and at the pool bar.
And the girls at the reception.
While the owner is extremely unpleasant and arrogant, and now I'll explain why, we broke a glass without using it simply by moving the dresser; it fell. We immediately notified the staff that evening, who were very kind and told us it can happen.
To be fair, we reported the information in the morning to pay for it. We found the lady at reception who told us to stay calm, and this lady intervened and said, "Well, they're delicate, you don't have to carry them! First, you're not in the room with us, I don't have them, and second, how can you expect someone to use a glass?" Obviously, we were disappointed but didn't say anything.
At checkout, their POS wasn't connected, and they had no payment, while I was deducted twice the amount plus one for the successful payment. I asked if they could kindly call POS support. She intervened and told me to call her, which obviously I can't do, and I kindly explained that I work in a facility with a POS and that we should call and inquire.
She continued in a truly rude manner.
That's definitely not the way to do it!
In the end, I resolved it myself and even forgot to get the receipt I was entitled to, but that's no way to treat people, especially if the person in front of you is extremely kind to you. There are ways and ways.
Their wine is spectacular, but honestly, if we return, it will only be for dinner so we don't have to have any conversations with the lady.
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