04/06/2025: We have been visiting the Seele Hotel – now Hi Hotel – regularly since its beginnings and have almost considered it our second home. The warm atmosphere, the loving surroundings, and the consistently immaculate cleanliness have delighted us time and again. We returned several times a year because we knew: Here, you feel welcome, here, you feel comfortable.
A week ago, we visited the new owners for the first time. We were full of anticipation, but unfortunately, this was quickly dampened. The familiar feeling of "arriving" simply didn't seem to materialize this time. Everything suddenly seemed very cold, distant, and almost impersonal. The warm, family-like atmosphere that we had enjoyed so much over the years was gone.
Unfortunately, our room had several defects that further spoiled the overall impression: The door seal was broken, making it difficult to close properly. The toilet paper holder was loose and about to fall off the wall, and the fact that they now charge an extra €15 per day for parking doesn't make things any better.
The breakfast remained fundamentally the same, but the small, loving touches that once made it so special were missing, such as the homemade cake and the lovingly prepared scrambled or fried eggs. Instead, there was a ready-made scrambled egg, which seemed uninviting and, unfortunately, didn't taste great either.
Overall, the hotel has changed a lot, at least in our experience. In the past, the hotel was regularly renovated and maintained; everything was thought out down to the last detail and in perfect condition. Unfortunately, that no longer seems to be a top priority. Of course, we are aware that things change, but sometimes it's a shame when so much warmth and attention to detail is lost in the process.
We look back with great gratitude on the many wonderful stays we were able to experience at the Seele Hotel under the previous management. However, after this last visit, it seems unlikely that we will return again.
19/05/2025: Great welcome, room with a wonderful view, excellent breakfast, impeccable courtesy.
Google
TripAdvisor