Castello Santa Caterina In Pollena trocchia

It's our first event at this location, and there aren't enough words to describe the excitement we felt celebrating our daughter's baptism. I don't know where to begin. The food was superb, the guests are still talking about it, and it's the first time it's happened to me. Abundance and quality are hard to find these days, so I thank all the kitchen staff and the chef for this. A superb menu recommended to us by Laura, whom we met on our first day. She showed us the castle and the various menus, recommending the best. A simple and direct woman, she knows how to advise and is very accommodating and convincing, she knows how to listen and propose things in the right way. During the ceremony I found the waiters polite, kind and very helpful, I would add patient and friendly, even in this case nowadays it is difficult to find waiters who work in this way, the maitre d' very attentive and present, to our surprise the director Pina was present in the room at several times to make sure that everything was going well, a person of rare kindness and professionalism, she was our guide in every step of the way, always present, available, attentive to every detail, with her constant support, we felt accompanied with care and serenity, and nothing was left to chance, we felt pampered even though it was a simple baptism with a few guests, Her passion and commitment are clearly perceived, and we will be forever grateful to her, moreover without asking (because in my opinion they deserved every single euro), she paid attention to the total, Laura was also present in the room, we were very pleased to see everyone's presence, from the person selling you the service to the person completing the reception, I have visited many villas especially for work and I've never seen such a complete and close-knit team. The waiters were eager and motivated to work, and you could tell from that. It was important because they often indirectly make you feel the pain of their work. I wanted to make a good impression, and I'd say I succeeded very well! It remains a beautiful memory and many to relive because I will definitely return. Finally, I would like to add that every time I went there for the various pre-baptism meetings, I always found staff doing maintenance on the gardens, at any time, a large parking lot, and they gave us celebrants the opportunity to go right up to the castle entrance. Oh, I forgot, it wasn't the only party; there was also another baptism, but we didn't really notice. We were worried at first because we shared the same space in the large hall, but they managed this very well too. Neither party hindered or disturbed the other. The children were entrusted to the entertainment staff... and anyone who saw or heard them in the hall... I hope my honest review can help many people who are looking for impeccable service and top-notch food. My mother, who has digestive problems, ate everything and had no difficulty digesting it for the first time as she didn't even feel heavy. Standing ovation to all of you. Best regards, Romano Family Ilaria Giulia

very nice experience lunch show kind waiters

This is the second Valentine's Day we've celebrated here, but this year I didn't enjoy it. The music was so loud, we couldn't talk, the songs weren't appropriate for the evening, we started over an hour late, and the water in the bathroom wasn't working to wash our hands. The food was good, nothing to complain about, but we won't be returning.

Nice place to celebrate, great food and friendly staff too

Very quaint, large and welcoming room, friendly and helpful staff. Nice music.

Beautiful location, excellent staff, excellent food. A very successful graduation party. I highly recommend it.

Perfect location, beautiful atmosphere. All the staff were attentive and helpful! Thank you!