Casarossa Hotel Beach Club Restaurant In Crotone

I would have liked to give the property a better rating, but there are some factors that prevented me from doing so. I vacationed here with my family from July 5th to 12th, but let's take it one step at a time: FACILITIES: The property is very beautiful, in a beautiful part of Calabria, with a stunning, clear sea. The property is very large and well-maintained. I don't think it's particularly suitable for the elderly or those with mobility issues, as it's located in a hilly area, so there are several ups and downs, although there are virtually no architectural barriers. The resort is divided into two "sections": the main building with rooms, reception, and restaurant, and the beach area, pool (very clean), amphitheater, and bar. The area is accessible via a convenient (well-lit) tunnel just a few meters long, which passes under the main road and allows you to reach this other part of the property without ever having to leave the resort (excellent, I'd say!) Upon our arrival, we were warmly welcomed. We've addressed some requests we'd made via email to the hotel and the tour operator. Some of these weren't resolved immediately, but overall, we're happy with them. DINING: The food is good, with varied and never repetitive dishes, served buffet style. There's always a large selection of appetizers, so there's something for everyone. The wait staff is extremely friendly and always smiling. We'd requested a shared table (as we do at all the hotels we visit), but their policy doesn't allow this (according to the maître d', it's unethical, huh!), but they'd rather have tables close together. We would have liked to know this in advance, especially since, after mentioning it in the dining room, the maître d' said, "It's not a problem I can solve for you." If not the maître d', who can?! But let's move on. It's also a shame the reception bar isn't always open. Having to walk downhill in the sun and then uphill to the beach bar for a coffee doesn't seem particularly comfortable, but it's nothing serious. ENTERTAINMENT: Incredible staff! EVERYONE was truly excellent. Thanks to all the b-free entertainment staff for making our days so much better. Thanks to Marcella, Toti, Martina, Paolino, Luca, Totò, Alessia, Andrea, Richard, and I apologize for the others I won't name, but they were all amazing. Our kids were absolutely thrilled!!! ROOMS: Here comes the "sore" part. The rooms have certainly been renovated, but some elements are still missing. Having more than one towel hook in the bathroom wouldn't hurt, especially in a triple or quadruple room, as well as a soap dish. Unfortunately, the room maintenance staff doesn't do the property justice. The rooms are clean, of course, but to get a bar of soap, you have to go to reception because they only replenished it twice in a week (throwing away the one still in use each day), as well as for toilet paper (which was also requested at reception). It's not at all nice for a 4-star hotel to have such a service. Frankly, I was embarrassed to always have to ask for what we paid for, but the incredible thing is that when I asked the person in charge of cleaning the rooms why soap wasn't always replenished, I was told, "I don't know!" (What kind of answer is that?!). Instead of changing towels every day, even if they weren't used, focusing on simple things would be enough to make the service excellent! I feel sorry for the receptionists who felt humiliated every time we reported these incidents. It was clear that they, for their part, were making complaints, but these were always ignored. CONCLUSION: The hotel is good, and I would stay there again even if they changed their room management approach. It would take very little to make it excel, but it gets lost in a glass of water. What a shame!

Pleasant hotel a little far from the center of Crotone. Very professional entertainment, catering, and cleaning services.

Vacanza perfetta per chi cerca relax, mare e sorrisi! Abbiamo scelto il Casarossa Hotel per una vacanza in famiglia e siamo tornati a casa con il cuore leggero e tanti bei ricordi. Il rapporto qualità-prezzo è davvero ottimo: si ha esattamente ciò che ci si aspetta, senza brutte sorprese. Anche la ristorazione è in linea con le aspettative: piatti semplici, buoni e in giusto equilibrio con il prezzo. Il villaggio è grande e accogliente, anche se in alcuni angoli si percepisce che avrebbe bisogno di un po’ più di attenzione e manutenzione. Nulla che rovini l’esperienza, ma con qualche accortezza in più potrebbe davvero fare un salto di qualità. L’animazione è stata una piacevole sorpresa: presente ma mai invadente, capace di intrattenere con garbo e simpatia. Un ringraziamento speciale va a Martina, la responsabile del mini club: sempre sorridente, solare, disponibile e con un’energia contagiosa che riesce a coinvolgere ogni bambino. Una vera forza della natura! Meriterebbe senz’altro un team più attivo e dinamico al suo fianco per valorizzare al massimo il suo lavoro. Una menzione d’onore anche per Marcella, la capo animatrice, che brilla per professionalità e passione. È lei a tenere le redini di tutto con competenza e cuore, e si vede! E poi… il mare: semplicemente incantevole. Pulito, cristallino e perfetto per rilassarsi o divertirsi con i bambini. In sintesi: se cercate una vacanza all’insegna del relax, del buon umore e di un bel mare, il Casarossa Hotel è una scelta che consigliamo con convinzione!

Comfortable business stay. It needs renovation and modernization. More care is needed.

Abbiamo trascorso la II di Giugno. Devo dire che è stata una bellissima vacanza. Il villaggio è molto bello. L'animazione buona, ragazzi simpatici e mai invasivi, abbiamo mangiato molto e bene, tanta varietà ai buffet.. le camere andrebbero un po' riviste ma tutto sommato con tutto il necessario.