20/08/2025: (Traducido por Google) Buen hotel en los viñedos de Schreckbichel, tranquilo, agradable, buena cocina, gran estanque para nadar.
(Original)
Feines Hotel in den Weinbergen beim Schreckbichel, unaufgeregt, sympathisch, feine Küche, toller Schwimmteich.
14/08/2025: Positive points to note:
- Good impression upon arrival (avenue-like access, plenty of shaded parking spaces, modern facade with outdoor seating); we liked the hotel at first glance.
- The gardens with playground and pool area are beautifully landscaped, located in the middle of the vineyards, with plenty of loungers and very clean.
- Dinner and service in the restaurant were impressive; the quality of the food is good; the wine selection is excellent.
What we didn't like so much:
- Reception: The reception area is very dated; the furniture and design are cobbled together from the past few decades. In 4-star hotels, we are used to being served a welcome drink during check-in, rather than having to stand next to the reception desk while all your ID details are entered into the system.
- The bar with seating in the entrance area is poorly staffed all day. Even in the evening, shortly before dinner, you wait a very long time before anyone even comes to ask if you would like a drink. At a "later" hour (directly after dinner), you feel like an unwelcome guest because the staff would rather call it a night.
- At first glance, the hotel makes a modern impression; this is also consistently conveyed on the website. However, as soon as you enter the hotel, you can see from the reception area, hallways, basement, staircase, elevator, and, unfortunately, also the rooms that the hotel is very dated. The online service and the pictures in the booking confirmation give a completely different impression than the reality (see comparison of the picture from the booking confirmation and the photo of our room).
- Reception: Information was very sparse and only provided upon request, and upon departure, the staff didn't seem to care whether we enjoyed our stay.
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