We arrived at the place during the Christmas period, being regular customers we know that even without a reservation there is a place, also because the place is huge. The tables, that day too, were 10% occupied as usual, but despite this the "head waiter" told us to come back after 9.30pm because they would have 2 shifts since there were only 4 of them in the room. 😅 (problem of the venue, not the customer, therefore I don't justify the "bounce")
If you treat your employees like customers, you're really at a loss. Sin.
Ps. The "bartender wanted" sign has been out for more than 1 year, this does not mean that if you are understaffed you do not serve the customers who arrive, by doing so you risk being left without customers and without staff.
Opinion of a keyboard mouse who worked in the restaurant industry.
Sharon
.
05 Gennaio 2025
6,0
Great Andrea, fair prices and excellent meat
Federico Scanziani
.
04 Gennaio 2025
10,0
Good food and good price with a great play area for the kids
Simone Galbiati
.
31 Dicembre 2024
10,0
I wonder why some people write reviews just to discredit them without having entered.
I wonder how in 2024 if you are bounced without having booked you will be offended when outside the venue there is a sign as big as a house with "personal search"...
Apart from these keyboard mice, I consider the experience excellent, in terms of service, food and service management, obviously there is always something to improve, but if you think about the services seen in here a few months ago, today I would say that we are definitely more after you.
First choice play area and birthday parties that can be booked indoors for an even more unique experience.
👏🏻👏🏻👏🏻👏🏻
Andrea Quintavalla
.
30 Dicembre 2024
10,0
Spacious and comfortable environment, suitable for families with children as the restaurant is equipped with a play area.
Courteous and young staff.
Excellent value for money.
yousra kadiri
.
29 Dicembre 2024
10,0
Excellent food, friendly and helpful staff, especially Matteo
Eleonora Migliazza
.
28 Dicembre 2024
10,0
Excellent food, spacious room, very comfortable children's play area, friendly and helpful staff (in particular Matteo).
Beatrice Frigerio
.
28 Dicembre 2024
10,0
A super review to Matteo.. excellent staff, very kind and welcoming
Daniela Fenaroli
.
28 Dicembre 2024
10,0
Pinsa ottima così come la costata. Personale gentile. Locale molto grande ma con qualche angolo discreto. The fork....
Maxmike1966
.
23 Novembre 2024
8,0
Locale pulito, con una grande area bimbi che salva la serata a tanti gruppi di famiglie che possono permettersi di godersi anche un po’ la serata.
Le pinse sono ottime e la carne fantastica.
Lo staff si vede che fa di tutto per cercare di dare la corretta esperienza ai clienti, anche se si vede che mancano ancora di personale aggiuntivo.
Andrea Q
.
18 Novembre 2024
10,0