I think it's a good place if you want a different Saturday night or just want to relax in a generally safe and well-kept place. The food is good, but the desserts are too heavy for my taste (although they're American-style, making them perfect for those who like something very sugary). The prices aren't excessively high; perhaps I'd take a few euros off for a more reasonable price. As for the waiters, there are a few things to say; they're mostly friendly, but there are some in particular who just don't fit in. I understand the fatigue and patience required for every demanding customer, but it's not possible that only the curly-haired waiter stands out more than the others for his arrogance, lack of professionalism, and, frankly, lack of self-care. If you guys don't want to smile, fine, but don't show those obvious faces and you'll be in trouble; find another job if this doesn't make you happy. I'm writing this because other acquaintances of mine, and some who have written reviews, have also highlighted this detail. I urge the owner to be more selective about who he hires and to take action. Otherwise, I'll continue to come those couple of times a month.
Ornella 82
.
02 Novembre 2025
6,0
Very nice location excellent food the problem is the price it is a bit expensive I would never go there just for the price for the rest it is perfect
Lorenzo Buonocunto
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24 Ottobre 2025
6,0
A favorite place to meet up with friends and have a great time. Excellent service and helpful staff. The menu only has three gluten-free dessert options, but I was satisfied.
Concetta Acampora
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14 Ottobre 2025
10,0
I've been to Portici a couple of times (I'm more often in Naples) and have always had a great time.
I decided to order a cake for my birthday and it was AMAZING! Gina was incredibly helpful and supportive, very decisive, and she gave me great advice! Thank you so much! We'll definitely see each other again!
viktoriya palyukh
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06 Ottobre 2025
10,0
I'd like to start by saying that this place is my absolute favorite. I've been coming here for years and will continue to do so. However, as someone who works in this industry, it would be nice if the staff were kinder and more cheerful. We all have bad days, but a sense of agitation is noticeable, and the customer always sees it. I'd also like to add that I'm well versed in how they clear tables, but perhaps not having our plates cleared away two minutes after we've finished would be greatly appreciated. I'll go on to say that the products are exceptional, both sweet and savory, and the place is wonderful.
Luciana Perrino
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05 Ottobre 2025
6,0
I ordered home delivery (from the Portici location) with a sweet breakfast as a birthday gift for a friend, since I live far away. Everything was ordered over the phone, with payment via a link they sent: perfect, no fuss, as they say! And then it made a great impression: everything was delicious, fresh, and packaged in a box in perfect American bakery style. The precise and punctual delivery made it a great surprise. Well done!
Loredana Serino
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04 Ottobre 2025
10,0
Welcoming and well-kept place, delicious American-style desserts (they also make savoury ones) and friendly staff
Crisbel Diaz
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01 Ottobre 2025
10,0
A perfect location, highly competent staff, excellent sweet and savory food, cleanliness, and everyone's courtesy are paramount.
The place was packed, but the service was impeccable. I was happy with everything.
Alberto
.
08 Agosto 2025
10,0
We came from germany and thats the first Cafe with very friendly personal& delicious breakfast food. The orange juice is fresh and the omlett and avocado toast was a 10/10! We take crossaint and cookies away& woow i never ate a cookie like this. Thank u very much
Ahfosa
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13 Luglio 2025
10,0