04/09/2025: We were in Baia di Conte end July-beginning of August 2025 for 2 weeks. I think it deserves a bit of a more accurate review to really explain what is good and what less of this place. Let's start from the negatives, that are few, but important. The hotel is part of the Futura Vacanze chain. but we did not know when booking. We tried to book directly with the hotel, but our booking in some way was handled half by Futura and half by the hotel. We did some requests during the booking (adjacent rooms, we were 3 families, and we asked not to be on the ground floor), we did the booking in February for July, and even so basically none of our requests was granted. The problem most likely is the poor communication between Futura headoffice and the hotel, and we understood this happens often, with the result that the hotel staff has to deal with it. Believe me, they do it in the best possible way, but it feels like the main office gets the money, creates the problem, and leave the people there to sort it out. Not nice. Other negatives are the outdated character of the structure, somewhat rundown in parts and again, it is left to the people working there to make the most out of it. We never used the big pool during our stay, surely because of the wonderful sea, but in part also because the pool was really not in the best shape...
Last but not least, and this of course is something that the hotel has little control over, is the high percentage of rude clients, that became unbearable in August. Families with kids running on scooters in the restaurants. People getting monstruous amount of food at all time of day, with no limits or control, and often just throwing most away. I understand the all inclusive policy, but maybe it should be better thought...But I realize the main problem here is the terrible decline of general politeness level of humankind.
Now, going to the positive. As you may have guessed, THE PEOPLE WORKING THERE. They are all amazing. They work long hours, they have to deal with problems the did not create, they have to deal with so many rude and impossible clients (see the bartender beaten up because he was asking a 15 yo to show which bracelet he had- that determine which type of all-inclusive you have the right to...). I would like to thank personally all of them, really, they made the difference and they are THE ONLY REASON I GIVE 5 STAR to this place.
The food, despite being a buffet, was amazing, especially the first week of our stay. Varied, tasty, original.
The seaside was beautiful, water was clear but not the Caribbean type you may think of, due to the stony floor.
So, all in all, a wonderful holiday, this place has so much potential but not sure they will ever decide to invest enough to bring it to the full...
04/09/2025: This is not a 4 star hotel. It’s an old hotel with all amenities that tick all boxes. I liked staying there for my kid.
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