Bialetti In Como

Excellent store in a very central location. Helpful and friendly staff. Highly recommended.

We visited the Bialetti store in Como yesterday. We were greeted by Marika, a kind, sweet, and helpful young woman. We asked her a few questions about spiced coffees, and she answered them very professionally. She even offered us an excellent chocolate and hazelnut coffee, which I later purchased. A truly positive experience.

Super nice store - Merika was super helpful, we just wanted to take a look but ended up buying so many things

I had a great experience visiting the Bialetti shop in Como. The store is well organized, with a wide selection of Bialetti products — from their classic moka pots to accessories and coffee. The staff was friendly, helpful, and knowledgeable, making it easy to find exactly what I was looking for. A perfect stop for anyone who loves Italian coffee and wants authentic Bialetti quality.

I was visiting Como and got to this small shop. I found very nice moka pot, but surely all of them looks solid and have good variety of styles. The girl who assisted me was very helpful and kind! I hope other people will pass by this place, they have a cool backpacks offer ;)

This incident occurred this morning, July 13, 2025, at 11:52 AM. A sales assistant was present at the time. Unfortunately, this isn't the first time I've encountered a total lack of politeness and empathy from the same person: it's the third time I've encountered, despite myself, a surly and unprofessional attitude. Today, in particular, the employee didn't hesitate to respond rudely even to an elderly lady who was with me, which I consider even more serious. I would like to suggest that management consider providing adequate training to at least ensure a minimum level of courtesy and hospitality, essential qualities for anyone who works with the public. I would like to point out that, despite this unpleasant experience, I continue to appreciate your products and the excellent quality of your coffee. Marilena