A truly lovely location, both outside and inside, and in a great location: not too far from the city center (considering the good prices for drinks and appetizers), and not too far from the Piazza del Duomo.
Service was good, though a bit slow, but that was also due to the crowds around town during the holidays.
We were there yesterday and can't agree with the negative reviews. We found the waiter attentive and funny, and we also received complimentary sandwiches, chips, nuts, and olives. We're glad we didn't read the reviews beforehand!