Bar Cristallo In Vespolate

We're returning today from Andalo, where we stayed at the Cristallo Hotel for a week. We had a wonderful time. Marika is very professional and solves any problem, always with a smile and helpful. The reception staff is impeccable, the restaurant is superb, the wait staff exceeded expectations (Tommaso is exquisite!), and the food is top-notch. The food at the bar is divine, and they have everything! Impeccable service there too. Vincenzo from the entertainment team is incredibly friendly, entertaining in the evenings and accompanying groups on various excursions during the day. At the baby club, Nancy engages the children discreetly without being pushy, and she even managed to get my son to dance, even though he doesn't dance alone at home 😊. If we could, we would have stayed two weeks because the atmosphere is relaxed and the hotel truly has every possible comfort. I haven't found a single negative, and I'm quite picky about travel! Recommended? No, not enough! It's a guarantee!!!! We will be back soon, also because we have been going to Andalo for three years now, so after this experience they will see us again at the Cristallo!!!!!

I stayed here in late June/early July with my wife, two children aged 5 and 2, and a dog. Overall, it was a truly wonderful and active holiday, thanks to what the area has to offer, but above all thanks to the organization of the days and activities by the legendary entertainer Vincenzo! I'd say this was the highlight and made the difference in making everything more enjoyable, also creating a great group of families. Vincenzo was always present and super helpful at every opportunity, but never pushy, both during the daily activities and during evenings at the hotel. For my son, he was "Vincenzio, the town boss," and he bonded with him very quickly; his friendliness and kindness are priceless! Regarding the hotel, I'd say: - the food was excellent, offering a wide variety of choices every evening. - the rooms were very beautiful and well-kept, except for the bathroom, which seemed a little older and, more importantly, had two rusty, protruding water inlet faucets in the shower (a small detail whose neglect is hard to understand, given the rest of the property's well-maintained facilities). - the staff were always very kind and helpful (the waiters were truly skilled and patient); the owners were often busy, too, and I didn't have a chance to speak to them to share my thoughts, but everyone spoke highly of them, especially Marika. - excellent location for all excursions and the Andalo park. - the pool area and spa were very beautiful (the children's pool was a bit limited). In short, everything was excellent. Thanks to the group activities, Vincenzo's extraordinary work, and the stunning surroundings, it was an unforgettable vacation!

Superb service Staff always smiling and helpful Reception staff ready to meet every need Rooms always tidy and clean

Very good and kind staff, rooms with amazing views that make you want to ski, the restaurant is beautiful and the food is very good with super friendly staff even when you arrive at the hotel they greet you they are very kind, for the ski school the instructor comes directly to the hotel and you can sign up the children for the ski school and the instructors are really good and kind, to rent boots, skis, sleds, snowboards, there are very kind and excellent staff, to get the ski passes next to the house where you rent the things for skiing there is the ticket office and go up above the ticket office and there is the cable car. COMPLIMENTS TO THE HOTEL

Perfect location, impeccable staff, from the waiters to the cleaners and of course Mary from the fantastic Spa, all kind, welcoming and professional. It's the third consecutive year that we come, we will definitely come back again..

We have just left the hotel and we already miss it... what can I say, amazing cuisine with a varied choice both from the buffet and from the choice of first and second courses, breakfast with a wide choice of excellent quality, spa maybe a little small but very clean and well-kept, super helpful and very kind staff, the owner always present and ready to satisfy your every need, in short what can I say... we can't wait to go back

Wonderful hotel, welcoming and professional, I used the spa and the girl who manages the department is very empathetic and professional. Thanks Mery for the wonderful massage.

How can we not give a super review to this hotel and its staff, we had a great time, even though our son had a fever all week, they were exceptional and fully satisfied our every need. Truly an excellent hotel in every respect!

Nice experience, we had a great time, excellent food, excellent service and availability. Really nice spa and swimming pool. Congratulations to Marica and her wife for the excellent management!

Perfect experience, excellent location, excellent and plentiful food, efficient waiters, entertainer who drags people along to make them feel at ease, owners with kindness and promptness in solving any problems, I'm only sorry that I can't speak very well about the behavior of the ladies when cleaning the rooms, they committed an unwelcome thing with the bar of soap, which I reported to the property before leaving.