05/01/2026: Good morning, let's start by saying that it's a somewhat far-fetched 4-star hotel... the rooms are a bit small (even the bathrooms) and lack a minibar, the hairdryer has a hose that doesn't dry anything, and the TVs are a bit small in my opinion.
Let's move on to the management: not quite as empathetic as I'd expect, a bit aloof. The chef, who is very good in the kitchen, is also the owner, and I expected him to wander around the tables in the evening, telling you stories, etc., a bit like on a cruise ship where the captain listens to everyone.
Anyway, the food is very good, nothing to complain about.
For drinks, I recommend tap water (it's good anyway), since their "filtered" carafe is too expensive in my opinion... even for bulk wine, you'll have to take out a mortgage!!
Overall, the staff is well-balanced and calm... the hotel has free parking and is close to the main attractions (1 hour from Campiglio, 1 hour from Merano, and just under an hour from excursions and hikes).
In my opinion, half-board should include water, and the price of wine by the glass should be halved...for a 4-star hotel, it's a bargain (precisely!).
Would I return? Well, it didn't leave me feeling either good or bad. I don't know, although some regulars return every Christmas, so it means there's something good there, but, as far as I'm used to, I'd prefer more warmth and pampering. The spa is nice, although the pool water could be a few degrees warmer.
Overall, given the location (little-known) and the hotel's surroundings, I wouldn't return, but the choice is yours.
The evening of December 31, 2025, was a kind of oratory reunion, where the DJ tried to engage the guests without much success, partly due to his lack of mixing skills!
The dining room was nice, the breakfast buffet was a bit basic...
It's not enough to have the four stars carved into the hotel entrance, you also have to demonstrate them...
30/12/2025: We stayed three nights on half-board.
The hotel is a 4-star, and you expect a certain level of service. Unfortunately, we weren't very happy with it.
The room overlooks a terrace filled with building materials, and there's no mirror inside (when I asked, they told me I'm beautiful and don't need one 🙄).
The hairdryer is outdated and poorly functioning.
The breakfast buffet is good, but poor, especially if you arrive after 8:30.
It's rude to leave receipts for previous days scattered on the breakfast table.
The pool is cold, and for two afternoons we couldn't use the outdoor pool because the window was blocked.
The dinner menu offers a wide selection, but we ate a plate of raw or otherwise tough penne. (The plates were full, and they didn't even ask us why.) The evening buffet, like the breakfast buffet, is poor if you arrive after 8:30.
The paid massages and relaxation room are excellent. Helpful in promoting nearby attractions.
Overall, it's okay, but you'd expect something different from a 4-star hotel.
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